{"id":2682,"date":"2024-02-01T00:00:00","date_gmt":"2024-02-01T00:00:00","guid":{"rendered":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods\/"},"modified":"2025-07-07T14:29:41","modified_gmt":"2025-07-07T14:29:41","slug":"festival-foods-itsm-tool","status":"publish","type":"client-story","link":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/","title":{"rendered":"Festival Foods Opts for ITSM Migration"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2682\" class=\"elementor elementor-2682\" data-elementor-post-type=\"client-story\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58065a89 e-flex e-con-boxed e-con e-parent\" data-id=\"58065a89\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7d6ea008 e-con-full e-flex e-con e-child\" data-id=\"7d6ea008\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34519a55 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"34519a55\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-chevron-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View All Resources<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64665102 e-flex e-con-boxed e-con e-parent\" data-id=\"64665102\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-256a51e5 e-flex e-con-boxed e-con e-child\" data-id=\"256a51e5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6deaa95 e-flex e-con-boxed e-con e-child\" data-id=\"6deaa95\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48198c21 breadcrumb-btn elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"48198c21\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Resources<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eb3a346 breadcrumb-btn elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"3eb3a346\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/?ucterms=category~customer-stories\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Customer Stories<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49eeb4bd elementor-widget elementor-widget-text-editor\" data-id=\"49eeb4bd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFestival Foods Opts for ITSM Migration\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2eb0666b e-flex e-con-boxed e-con e-child\" data-id=\"2eb0666b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cda25b1 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"5cda25b1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Festival Foods Selects an ITSM Tool with Low Admin Burden<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18071e6a e-con-full e-flex e-con e-child\" data-id=\"18071e6a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-411ae40f TeamDynamix-clientStoryHeroImg elementor-widget elementor-widget-image\" data-id=\"411ae40f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria.png\" class=\"attachment-full size-full wp-image-2683\" alt=\"Festival Foods Outlines Key ITSM Evaluation Criteria\" srcset=\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria.png 800w, https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria-300x188.png 300w, https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria-768x480.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13fbdb2f e-flex e-con-boxed e-con e-parent\" data-id=\"13fbdb2f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b1f5c87 e-con-full e-flex e-con e-child\" data-id=\"b1f5c87\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7e259509 e-con-full e-flex e-con e-child\" data-id=\"7e259509\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55a8331 elementor-widget-container-flex elementor-widget elementor-widget-image\" data-id=\"55a8331\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/02\/icon-3.svg\" class=\"attachment-full size-full wp-image-309\" alt=\"TeamDynamix Icon Hex\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba9aeae elementor-widget elementor-widget-heading\" data-id=\"ba9aeae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reducing <span class=\"color-teal\">Admin Drain<\/span> <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30ede4e8 elementor-widget elementor-widget-text-editor\" data-id=\"30ede4e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ability to evolve with a no-code ITSM tool that can be easily configured.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c0b0ee4 e-con-full e-flex e-con e-child\" data-id=\"7c0b0ee4\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-565baf7e e-con-full e-flex e-con e-child\" data-id=\"565baf7e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1374a882 elementor-widget-container-flex elementor-widget elementor-widget-image\" data-id=\"1374a882\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/02\/icon-3.svg\" class=\"attachment-full size-full wp-image-309\" alt=\"TeamDynamix Icon Hex\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76b36f elementor-widget elementor-widget-heading\" data-id=\"76b36f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rapid <span class=\"color-teal\">Time to Value<\/span> <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56642224 elementor-widget elementor-widget-text-editor\" data-id=\"56642224\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fast and easy ITSM tool configuration and deployment &#8211; on time and budget.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12c6999 e-con-full e-flex e-con e-child\" data-id=\"12c6999\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-aba9b5 e-con-full e-flex e-con e-child\" data-id=\"aba9b5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68b11b72 elementor-widget-container-flex elementor-widget elementor-widget-image\" data-id=\"68b11b72\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/02\/icon-3.svg\" class=\"attachment-full size-full wp-image-309\" alt=\"TeamDynamix Icon Hex\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab60bd1 elementor-widget elementor-widget-heading\" data-id=\"1ab60bd1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"color-teal\">Tickets &amp; Projects<\/span> Together<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1824944e elementor-widget elementor-widget-text-editor\" data-id=\"1824944e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Technicians can see their tickets and projects work in one place.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-721ba6d8 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"721ba6d8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7d95f22c e-con-full e-flex e-con e-child\" data-id=\"7d95f22c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e3317a9 elementor-align-left btn-tertiary elementor-widget elementor-widget-button\" data-id=\"3e3317a9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/resources.{{ site_settings.domain }}\/l\/141641\/2025-07-02\/c3b981\/141641\/1751474554mnZN5Pzk\/TeamDynamix_CaseStudy_Festival_Foods.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"m13.85 4.94-3.28-3.3-.35-.14H2.5L2 2v5.5h1v-5h6V6l.5.5H13v1h1V5.3l-.15-.36zM10 5.5v-3l3 3h-3zm-7.5 3L2 9v6l.5.5h11l.5-.5V9l-.5-.5h-11zm10.5 5v1H3v-5h10v4zm-8-1h-.32v1H4v-3h1.06c.75 0 1.13.36 1.13 1a.94.94 0 0 1-.32.72 1.33 1.33 0 0 1-.87.28zm-.06-1.45h-.26v.93h.26c.36 0 .54-.16.54-.47 0-.31-.18-.46-.54-.46zM9 13.08a1.48 1.48 0 0 0 .44-1.12c0-1-.53-1.46-1.6-1.46H6.78v3h1.06A1.6 1.6 0 0 0 9 13.08zm-1.55-.13v-1.9h.33a.941.941 0 0 1 .7.25.91.91 0 0 1 .25.67 1 1 0 0 1-.25.72.939.939 0 0 1-.69.26h-.34zm4.45-.61h-.97v1.16h-.68v-3h1.74v.55h-1.06v.74h.97v.55z\" fill=\"#09A6A2\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49aedc2b e-con-full e-flex e-con e-child\" data-id=\"49aedc2b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12b55864 elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--color-custom blogInner_socialShare elementor-share-buttons--shape-square elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"12b55864\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e157459 e-flex e-con-boxed e-con e-parent\" data-id=\"3e157459\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-409d61b e-con-full e-flex e-con e-child\" data-id=\"409d61b\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-73be9a5e sticky top-80 e-flex e-con-boxed e-con e-child\" data-id=\"73be9a5e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-52a81713 e-flex e-con-boxed e-con e-child\" data-id=\"52a81713\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f56afd0 elementor-toc--content-ellipsis elementor-widget elementor-widget-table-of-contents\" data-id=\"7f56afd0\" data-element_type=\"widget\" data-settings=\"{&quot;container&quot;:&quot;#cs-content&quot;,&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-arrow-right&quot;,&quot;library&quot;:&quot;fa-solid&quot;,&quot;rendered_tag&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-arrow-right\\&quot; viewBox=\\&quot;0 0 448 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-toc__7f56afd0\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cf7fe2f e-flex e-con-boxed e-con e-child\" data-id=\"1cf7fe2f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a5e203e elementor-widget elementor-widget-text-editor\" data-id=\"5a5e203e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Industry:<\/strong> Retail<br \/><strong>End-users:<\/strong> 9,000<br \/><strong>Previous System:<\/strong> Ivanti Neurons<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30b33582 elementor-widget elementor-widget-button\" data-id=\"30b33582\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7197b52d e-con-full e-flex e-con e-child\" data-id=\"7197b52d\" data-element_type=\"container\" id=\"cs-content\">\n\t\t<div class=\"elementor-element elementor-element-349aac2f e-flex e-con-boxed e-con e-child\" data-id=\"349aac2f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f998a22 elementor-hidden-desktop elementor-hidden-laptop e-flex e-con-boxed e-con e-child\" data-id=\"f998a22\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5c86c674 e-flex e-con-boxed e-con e-child\" data-id=\"5c86c674\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d36482c elementor-align-left elementor-widget elementor-widget-button\" data-id=\"1d36482c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/resources.{{ site_settings.domain }}\/l\/141641\/2024-05-22\/c2bsrv\/141641\/1716413814P2QopzGd\/TeamDynamix_Customer_Story___Festival_Foods.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"m13.85 4.94-3.28-3.3-.35-.14H2.5L2 2v5.5h1v-5h6V6l.5.5H13v1h1V5.3l-.15-.36zM10 5.5v-3l3 3h-3zm-7.5 3L2 9v6l.5.5h11l.5-.5V9l-.5-.5h-11zm10.5 5v1H3v-5h10v4zm-8-1h-.32v1H4v-3h1.06c.75 0 1.13.36 1.13 1a.94.94 0 0 1-.32.72 1.33 1.33 0 0 1-.87.28zm-.06-1.45h-.26v.93h.26c.36 0 .54-.16.54-.47 0-.31-.18-.46-.54-.46zM9 13.08a1.48 1.48 0 0 0 .44-1.12c0-1-.53-1.46-1.6-1.46H6.78v3h1.06A1.6 1.6 0 0 0 9 13.08zm-1.55-.13v-1.9h.33a.941.941 0 0 1 .7.25.91.91 0 0 1 .25.67 1 1 0 0 1-.25.72.939.939 0 0 1-.69.26h-.34zm4.45-.61h-.97v1.16h-.68v-3h1.74v.55h-1.06v.74h.97v.55z\" fill=\"#09A6A2\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72c9dc0f e-con-full e-flex e-con e-child\" data-id=\"72c9dc0f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e9e1403 elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--color-custom blogInner_socialShare elementor-share-buttons--shape-square elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"2e9e1403\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f9ccd95 e-flex e-con-boxed e-con e-child\" data-id=\"4f9ccd95\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-704c81b9 elementor-widget elementor-widget-heading\" data-id=\"704c81b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Value of No-Code ITSM Tool<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34e624ef elementor-widget elementor-widget-text-editor\" data-id=\"34e624ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There are many\u00a0<a href=\"https:\/\/www.{{ site_settings.domain }}\/it-service-management-itsm\/?utm_source=google&amp;utm_medium=cpc&amp;utm_term=teamdynamix&amp;utm_content=info-tech-itsm-report&amp;utm_campaign=gg_nam_dg_search_brand&amp;gclid=Cj0KCQjwzZmwBhD8ARIsAH4v1gUeKzHNDPLqDBtcI0yxUNu82y5y5rP17nfDtwnZg0z48cjTAgZ0fVkaAoqsEALw_wcB&amp;adgroup=brand_exact\">IT Service Management (ITSM) tools<\/a>\u00a0available, and the right fit for one organization might be quite different from that of another. But a key factor for IT leaders to consider, says Alex Turek of the grocery chain\u00a0<a href=\"https:\/\/www.festfoods.com\/?utm_source=google&amp;utm_medium=cpc&amp;utm_term=teamdynamix&amp;utm_content=info-tech-itsm-report&amp;utm_campaign=gg_nam_dg_search_brand&amp;gclid=Cj0KCQjwzZmwBhD8ARIsAH4v1gUeKzHNDPLqDBtcI0yxUNu82y5y5rP17nfDtwnZg0z48cjTAgZ0fVkaAoqsEALw_wcB&amp;adgroup=brand_exact\">Festival Foods<\/a>, is how much time and effort it takes to operate the platform \u2013 ITSM administrative drain can really hamper a company\u2019s success.<\/p>\n<p>\u201cI\u2019ve used a couple of tools now,\u201d Turek says, \u201cand I\u2019ve found that the biggest question is: How many IT resources do you need to maintain them?<\/p>\n<p>\u00a0<\/p>\n<p>There are fantastic platforms out there for IT Service Management, but you might need two full-time head counts just to keep them up and running.\u201d\u00a0\u00a0In contrast, what stood out to Turek about\u00a0<a href=\"https:\/\/www.{{ site_settings.domain }}\/?utm_source=google&amp;utm_medium=cpc&amp;utm_term=teamdynamix&amp;utm_content=info-tech-itsm-report&amp;utm_campaign=gg_nam_dg_search_brand&amp;gclid=Cj0KCQjwzZmwBhD8ARIsAH4v1gUeKzHNDPLqDBtcI0yxUNu82y5y5rP17nfDtwnZg0z48cjTAgZ0fVkaAoqsEALw_wcB&amp;adgroup=brand_exact\" data-wplink-edit=\"true\">TeamDynamix<\/a>\u00a0was how easy it is to use and maintain. The platform\u2019s \u201clow-code, no-code\u201d design makes configuration and operation a breeze. Creating custom forms, fields, workflows and portals is easy and does not require any coding and scripting \u2013 making the platform very easy to administer and easy to deploy to other groups such as HR and Facilities.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cThis tool can run itself,\u201d he notes. \u201cI\u2019m impressed with the lack of coding knowledge and IT terminology you need to know to set it up. It\u2019s drag and drop, and it\u2019s completely customizable. There\u2019s not a lot of work we have to do to maintain it. It just works.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d5d48b9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4d5d48b9\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ba34a0b e-flex e-con-boxed e-con e-child\" data-id=\"4ba34a0b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-47e050cd e-flex e-con-boxed e-con e-child\" data-id=\"47e050cd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-634f92 elementor-widget elementor-widget-heading\" data-id=\"634f92\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Outcomes<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f547bdd elementor-widget elementor-widget-text-editor\" data-id=\"4f547bdd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Fast Deployment<\/strong> with expert consultants<\/li>\n<li><b>Reduced admin overhead <\/b>with easy-to-use no-code ITSM<\/li>\n<li><b>Improved technician productivity <\/b>with tickets and projects together<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3688b6c1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3688b6c1\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78da034e e-flex e-con-boxed e-con e-child\" data-id=\"78da034e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44dadeed elementor-widget elementor-widget-heading\" data-id=\"44dadeed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reducing ITSM Admin Drain<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8c24ae elementor-widget elementor-widget-text-editor\" data-id=\"b8c24ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Festival Foods\u2019 previous IT Service Management platform required deep technical expertise to make any changes. This was becoming an issue because it was draining the IT Service Desk employees and taking up too much time.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cOur developers were very booked and didn\u2019t have time to maintain it, so this fell to the service desk,\u201d Turek says. \u201cI\u2019m not a developer, so trying to make changes and configurations was hard. Our end-users were very dissatisfied in trying to use the tool. They didn\u2019t like submitting tickets. And our IT team was not very satisfied with what they could get out of it, either. We did some research, and the TeamDynamix all-in-one tool was very appealing to us.\u201d<\/p>\n<p>\u00a0<\/p>\n<p>At Festival Foods they operate about 40 grocery stores, and the IT team supports 9,000 employees with an IT staff of 40, including a seven-member service desk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a424b52 e-con-full e-flex e-con e-child\" data-id=\"5a424b52\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1501ac62 e-con-full e-flex e-con e-child\" data-id=\"1501ac62\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b314b9e elementor-widget elementor-widget-heading\" data-id=\"b314b9e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span class=\"color-teal\">Rapid<\/span> Deployment<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0e7f59 elementor-widget elementor-widget-text-editor\" data-id=\"f0e7f59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The team at Festival Foods worked with a dedicated project team from TeamDynamix to define process improvements, configure the platform and deploy on time and budget.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a28452a elementor-widget elementor-widget-heading\" data-id=\"7a28452a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span class=\"color-teal\">Automate<\/span> Everything<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44f9e6e5 elementor-widget elementor-widget-text-editor\" data-id=\"44f9e6e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Automation is a key strategy from onboarding employees to password resets &#8211; by automating manual tasks, the team can reduce the daily workload.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-682db4ab e-con-full e-flex e-con e-child\" data-id=\"682db4ab\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e0b465b overlay-blend elementor-widget elementor-widget-image\" data-id=\"7e0b465b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"641\" src=\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/03\/image_d_big_optim-1024x820.png\" class=\"attachment-large size-large wp-image-1272\" alt=\"\" srcset=\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/03\/image_d_big_optim-1024x820.png 1024w, https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/03\/image_d_big_optim-300x240.png 300w, https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/03\/image_d_big_optim-768x615.png 768w, https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/03\/image_d_big_optim.png 1160w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea970a2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ea970a2\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7459b591 testimonial-icon elementor-widget elementor-widget-heading\" data-id=\"7459b591\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">This tool can run itself.  It is  <span class=\"color-teal\">drag and drop<\/span>, and it's completely customizable.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72f4b338 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"72f4b338\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5aed5a86 e-flex e-con-boxed e-con e-child\" data-id=\"5aed5a86\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45c5b103 elementor-widget elementor-widget-heading\" data-id=\"45c5b103\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">White-Glove Implementation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73228688 elementor-widget elementor-widget-text-editor\" data-id=\"73228688\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cI led the implementation of the IT Service Management software,\u201d Turek says. \u201cIt was honestly fantastic. We had a consultant from TeamDynamix, who helped give us a deeper knowledge (of the platform). In turning on features and setting them up, the actual process itself was very easy.<\/p>\n<p>\u00a0<\/p>\n<p>And even the TeamDynamix knowledge base was comprehensive. I\u2019ve never seen another vendor that has such an extensive, easily accessible knowledge base. It was a smooth implementation. We were always ahead of deadlines, and there were no hiccups in the launch.\u201d<\/p>\n<p>Less than a year into using TeamDynamix, the company has already seen dramatic improvements for end-users and IT staff alike.<\/p>\n<p>\u00a0<\/p>\n<p>From a user perspective, it\u2019s now much easier to submit tickets using the self-service portal. \u201cWe went from having over 160 different service offerings to about 45 with TeamDynamix, under nine different categories,\u201d Turek says. \u201cWe had a TeamDynamix service consultant help us whittle down our service offerings. The portal is now very easy to navigate. And the forms themselves are intuitive, simple and dynamic. So, end-user feedback has been overwhelmingly positive.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4389ba59 e-flex e-con-boxed e-con e-child\" data-id=\"4389ba59\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-71505cac e-flex e-con-boxed e-con e-child\" data-id=\"71505cac\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1be90df4 elementor-widget elementor-widget-heading\" data-id=\"1be90df4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">End-user <span class=\"color-lightblue\">Feedback<\/span> is Fantastic<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f7f8eab elementor-widget elementor-widget-text-editor\" data-id=\"3f7f8eab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;The portal is now very easy to navigate. And the forms themselves are intuitive, simple and dynamic. So, end-user feedback has been overwhelmingly positive.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74cd7ba5 e-flex e-con-boxed e-con e-child\" data-id=\"74cd7ba5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c600b78 elementor-widget elementor-widget-heading\" data-id=\"3c600b78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tickets &amp; Projects Together<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43bd3486 elementor-widget elementor-widget-text-editor\" data-id=\"43bd3486\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>On the back end, the experience for IT technicians is much better as well. \u201cBefore, they couldn\u2019t customize what their desktop looked like,\u201d he says. \u201cThey couldn\u2019t get their own reporting or metrics. Now, the technicians make their own dashboards showing what they need to see. They can run their own reports. Metrics and key performance indicators are very easily set up, and these go to our leadership team automatically so leaders can see what we\u2019re working on and what our pain points are.\u201d<\/p>\n<p>\u00a0<\/p>\n<p>Aside from the simplicity of using TeamDynamix, another feature that appealed to Turek and his team was the ability to have IT Service Management and\u00a0<a href=\"https:\/\/www.{{ site_settings.domain }}\/project-portfolio-management\/?utm_source=google&amp;utm_medium=cpc&amp;utm_term=teamdynamix&amp;utm_content=info-tech-itsm-report&amp;utm_campaign=gg_nam_dg_search_brand&amp;gclid=Cj0KCQjwzZmwBhD8ARIsAH4v1gUeKzHNDPLqDBtcI0yxUNu82y5y5rP17nfDtwnZg0z48cjTAgZ0fVkaAoqsEALw_wcB&amp;adgroup=brand_exact\">Project Portfolio Management (PPM)<\/a>\u00a0within the same platform.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cBefore, we had no project governance process,\u201d he explains. \u201cIt was very ad-hoc. Whoever could scream the loudest got the most IT resources. Finding a tool that also included PPM was huge.\u201d<\/p>\n<p>\u00a0<\/p>\n<p>Managing projects and IT services within the same platform has brought significant benefits, leading to improved efficiency and accountability.\u00a0\u00a0\u201cTechnicians can see their project work and their IT work in one space,\u201d Turek says. \u201cThis means it\u2019s easier to communicate and ensure follow-through. Project managers can assign tasks to my service desk team within the same dashboard they\u2019re using to resolve tickets. Those pop right up, helping them be aware of all their tasks and priorities so they can easily meet their deadlines.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8105c1c elementor-widget elementor-widget-heading\" data-id=\"8105c1c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Let Automation Take Off<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-631e470f elementor-widget elementor-widget-text-editor\" data-id=\"631e470f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The next step for Turek and his team is to leverage the automation capabilities within TeamDynamix to automate their most repetitive processes.<\/p>\n<p>\u201cWe\u2019re looking to automate tasks such as password resets, user account deactivation, user onboarding and other tasks we do often, so we can reduce the daily workload on our team,\u201d Turek says.\u00a0\u00a0He concludes: \u201cTeamDynamix checks all of our boxes.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53fdf8a2 e-flex e-con-boxed e-con e-child\" data-id=\"53fdf8a2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5292a178 testimonial-icon elementor-widget elementor-widget-heading\" data-id=\"5292a178\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">It was a smooth implementation, we were always <span class=\"color-teal\">ahead of deadlines<\/span>, and there were no hiccups.\"<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68b8c40c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"68b8c40c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e029a81 elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--color-custom blogInner_socialShare elementor-share-buttons--shape-square elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"e029a81\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b76470 e-flex e-con-boxed e-con e-parent\" data-id=\"8b76470\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1adcbf elementor-widget elementor-widget-heading\" data-id=\"b1adcbf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">More Customer Stories<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a60ff73 related-items-custom elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"a60ff73\" data-element_type=\"widget\" data-settings=\"{&quot;template_id&quot;:&quot;73&quot;,&quot;slides_to_show&quot;:&quot;4&quot;,&quot;slides_to_show_laptop&quot;:&quot;4&quot;,&quot;slides_to_scroll_laptop&quot;:&quot;1&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:24,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12516 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12516 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2026\/01\/Automation-and-AI-in-the-Public-Sector.jpg\");}<\/style><style id=\"loop-73\">.elementor-73 .elementor-element.elementor-element-5e10aa4{--display:flex;--overflow:hidden;border-style:solid;--border-style:solid;border-width:1px 1px 1px 1px;--border-top-width:1px;--border-right-width:1px;--border-bottom-width:1px;--border-left-width:1px;border-color:#101B421A;--border-color:#101B421A;--border-radius:16px 16px 16px 16px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-73 .elementor-element.elementor-element-5e10aa4:hover{box-shadow:0px 8px 16px 0px rgba(0, 0, 0, 0.08);}.elementor-73 .elementor-element.elementor-element-8c4d7a5{--display:flex;--min-height:176.3px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-73 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .elementor-73 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-position:top center;background-repeat:no-repeat;background-size:cover;}.elementor-73 .elementor-element.elementor-element-aa4197f{--display:flex;--padding-top:24px;--padding-bottom:24px;--padding-left:24px;--padding-right:24px;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-73 .elementor-element.elementor-element-fe9bb8b{font-family:\"Poppins\", Sans-serif;font-size:13px;font-weight:400;text-transform:uppercase;line-height:20.8px;color:#18181E80;}.elementor-widget-theme-post-title .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );color:var( --e-global-color-primary );}.elementor-73 .elementor-element.elementor-element-6ed6b1b > .elementor-widget-container{margin:8px 0px 24px 0px;}.elementor-73 .elementor-element.elementor-element-6ed6b1b .elementor-heading-title{font-family:\"Source Sans Pro\", Sans-serif;font-size:18px;font-weight:700;line-height:24.3px;color:var( --e-global-color-077b409 );}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button{background-color:var( --e-global-color-7688973 );font-family:var( --e-global-typography-393031c-font-family ), Sans-serif;font-size:var( --e-global-typography-393031c-font-size );font-weight:var( --e-global-typography-393031c-font-weight );text-decoration:var( --e-global-typography-393031c-text-decoration );line-height:var( --e-global-typography-393031c-line-height );fill:var( --e-global-color-53f07c7 );color:var( --e-global-color-53f07c7 );border-style:solid;border-width:0px 0px 1px 0px;border-color:#00000000;border-radius:0px 0px 0px 0px;padding:8px 0px 8px 0px;}.elementor-73 .elementor-element.elementor-element-ec5b247 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button:focus svg{fill:#067471;}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button{background-color:var( --e-global-color-7688973 );font-family:var( --e-global-typography-393031c-font-family ), Sans-serif;font-size:var( --e-global-typography-393031c-font-size );font-weight:var( --e-global-typography-393031c-font-weight );text-decoration:var( --e-global-typography-393031c-text-decoration );line-height:var( --e-global-typography-393031c-line-height );fill:var( --e-global-color-53f07c7 );color:var( --e-global-color-53f07c7 );border-style:solid;border-width:0px 0px 1px 0px;border-color:#00000000;border-radius:0px 0px 0px 0px;padding:8px 0px 8px 0px;}.elementor-73 .elementor-element.elementor-element-795a213 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-795a213 .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-795a213 .elementor-button:focus svg{fill:#067471;}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button{background-color:var( --e-global-color-7688973 );font-family:var( --e-global-typography-393031c-font-family ), Sans-serif;font-size:var( --e-global-typography-393031c-font-size );font-weight:var( --e-global-typography-393031c-font-weight );text-decoration:var( --e-global-typography-393031c-text-decoration );line-height:var( --e-global-typography-393031c-line-height );fill:var( --e-global-color-53f07c7 );color:var( --e-global-color-53f07c7 );border-style:solid;border-width:0px 0px 1px 0px;border-color:#00000000;border-radius:0px 0px 0px 0px;padding:8px 0px 8px 0px;}.elementor-73 .elementor-element.elementor-element-0e805f8 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button:focus svg{fill:#067471;}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button{background-color:var( --e-global-color-7688973 );font-family:var( --e-global-typography-393031c-font-family ), Sans-serif;font-size:var( --e-global-typography-393031c-font-size );font-weight:var( --e-global-typography-393031c-font-weight );text-decoration:var( --e-global-typography-393031c-text-decoration );line-height:var( --e-global-typography-393031c-line-height );fill:var( --e-global-color-53f07c7 );color:var( --e-global-color-53f07c7 );border-style:solid;border-width:0px 0px 1px 0px;border-color:#00000000;border-radius:0px 0px 0px 0px;padding:8px 0px 8px 0px;}.elementor-73 .elementor-element.elementor-element-4cc93bf > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button:focus svg{fill:#067471;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button{background-color:var( --e-global-color-7688973 );font-family:var( --e-global-typography-393031c-font-family ), Sans-serif;font-size:var( --e-global-typography-393031c-font-size );font-weight:var( --e-global-typography-393031c-font-weight );text-decoration:var( --e-global-typography-393031c-text-decoration );line-height:var( --e-global-typography-393031c-line-height );fill:var( --e-global-color-53f07c7 );color:var( --e-global-color-53f07c7 );border-style:solid;border-width:0px 0px 1px 0px;border-color:#00000000;border-radius:0px 0px 0px 0px;padding:8px 0px 8px 0px;}.elementor-73 .elementor-element.elementor-element-15457b6 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:focus svg{fill:#067471;}@media(max-width:1599px){.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}}@media(max-width:1279px){.elementor-73 .elementor-element.elementor-element-8c4d7a5{--min-height:186.8px;}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-73 .elementor-element.elementor-element-6ed6b1b .elementor-heading-title{font-size:16px;line-height:21.6px;}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}}@media(max-width:767px){.elementor-73 .elementor-element.elementor-element-8c4d7a5{--min-height:176px;}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-73 .elementor-element.elementor-element-6ed6b1b .elementor-heading-title{font-size:16px;line-height:21.6px;}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}}@media(min-width:768px){.elementor-73 .elementor-element.elementor-element-8c4d7a5{--width:100%;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12516 post-12516 client-story type-client-story status-publish has-post-thumbnail hentry category-customer-stories industry-public-sector product-area-enterprise-service-management product-area-integration-automation-ipaas product-area-it-service-management topic-automating-enterprise-workflows topic-going-beyond-it-with-esm topic-optimizing-the-it-service-desk topic-reducing-administrative-burden topic-supercharging-itsm-with-automation\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/doing-more-with-less-how-the-city-of-fort-myers-turned-budget-cuts-into-a-modernization-win\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Customer Story<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/doing-more-with-less-how-the-city-of-fort-myers-turned-budget-cuts-into-a-modernization-win\/\">Doing More with Less: How the City of Fort Myers Turned Budget Cuts Into a Modernization Win<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15457b6 btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"15457b6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/doing-more-with-less-how-the-city-of-fort-myers-turned-budget-cuts-into-a-modernization-win\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path d=\"m4.666 11.833 6.666-6.666M4.666 5.167h6.666v6.666\" stroke=\"#067471\" stroke-width=\"1.333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read The Story<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12448 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12448 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2026\/01\/San-Joaquin-County-ITSM-Transformation.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12448 post-12448 client-story type-client-story status-publish has-post-thumbnail hentry category-customer-stories industry-public-sector product-area-enterprise-service-management product-area-integration-automation-ipaas product-area-it-service-management topic-automating-enterprise-workflows topic-going-beyond-it-with-esm topic-optimizing-the-it-service-desk topic-supercharging-itsm-with-automation topic-tickets-projects-together\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/san-joaquin-countys-it-evolution-from-humble-beginnings-to-a-technology-powerhouse\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Customer Story<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/san-joaquin-countys-it-evolution-from-humble-beginnings-to-a-technology-powerhouse\/\">San Joaquin County\u2019s IT Evolution: From Humble Beginnings to a Technology Powerhouse<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15457b6 btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"15457b6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/san-joaquin-countys-it-evolution-from-humble-beginnings-to-a-technology-powerhouse\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path d=\"m4.666 11.833 6.666-6.666M4.666 5.167h6.666v6.666\" stroke=\"#067471\" stroke-width=\"1.333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read The Story<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12446 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12446 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2026\/01\/City-of-Worcester-Unified-ITSM.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12446 post-12446 client-story type-client-story status-publish has-post-thumbnail hentry category-customer-stories industry-public-sector product-area-it-service-management product-area-project-portfolio-management topic-going-beyond-it-with-esm topic-optimizing-the-it-service-desk topic-tickets-projects-together\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/the-city-of-worcesters-leap-from-basic-ticketing-to-itsm-maturity\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Customer Story<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/the-city-of-worcesters-leap-from-basic-ticketing-to-itsm-maturity\/\">The City of Worcester&#8217;s Leap: From Basic Ticketing to ITSM Maturity<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15457b6 btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"15457b6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/the-city-of-worcesters-leap-from-basic-ticketing-to-itsm-maturity\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path d=\"m4.666 11.833 6.666-6.666M4.666 5.167h6.666v6.666\" stroke=\"#067471\" stroke-width=\"1.333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read The Story<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12421 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12421 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2025\/12\/WestEd-Automate-Enterprise-Service-Delivery.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12421 post-12421 client-story type-client-story status-publish has-post-thumbnail hentry category-customer-stories product-area-it-service-management topic-going-beyond-it-with-esm topic-optimizing-the-it-service-desk topic-supercharging-itsm-with-automation\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/wested-automates-enterprise-service-delivery-improving-efficiency-and-user-satisfaction\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Customer Story<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/wested-automates-enterprise-service-delivery-improving-efficiency-and-user-satisfaction\/\">WestEd Automates Enterprise Service Delivery, Improving Efficiency and User Satisfaction<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15457b6 btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"15457b6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/wested-automates-enterprise-service-delivery-improving-efficiency-and-user-satisfaction\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path d=\"m4.666 11.833 6.666-6.666M4.666 5.167h6.666v6.666\" stroke=\"#067471\" stroke-width=\"1.333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read The Story<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":2683,"template":"","categories":[12],"industry":[324],"product-area":[49],"topic":[343],"class_list":["post-2682","client-story","type-client-story","status-publish","has-post-thumbnail","hentry","category-customer-stories","industry-retail","product-area-it-service-management","topic-optimizing-the-it-service-desk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.6 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Festival Foods Levels Up ITSM Tool | TeamDynamix<\/title>\n<meta name=\"description\" content=\"Festival Foods shares why they opted for ITSM migration to TeamDynamix highlighting reduced admin overhead and automation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Festival Foods Opts for ITSM Migration\" \/>\n<meta property=\"og:description\" content=\"Festival Foods shares why they opted for ITSM migration to TeamDynamix highlighting reduced admin overhead and automation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/\" \/>\n<meta property=\"og:site_name\" content=\"TeamDynamix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/tdxbuzz\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-07T14:29:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@TDXBuzz\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/\",\"url\":\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/\",\"name\":\"Festival Foods Levels Up ITSM Tool | TeamDynamix\",\"isPartOf\":{\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria.png\",\"datePublished\":\"2024-02-01T00:00:00+00:00\",\"dateModified\":\"2025-07-07T14:29:41+00:00\",\"description\":\"Festival Foods shares why they opted for ITSM migration to TeamDynamix highlighting reduced admin overhead and automation.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/#primaryimage\",\"url\":\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria.png\",\"contentUrl\":\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria.png\",\"width\":800,\"height\":500,\"caption\":\"Festival Foods Outlines Key ITSM Evaluation Criteria\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.{{ site_settings.domain }}\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Festival Foods Opts for ITSM Migration\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/#website\",\"url\":\"https:\/\/www.{{ site_settings.domain }}\/\",\"name\":\"TeamDynamix\",\"description\":\"Team Dynamix Site\",\"publisher\":{\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.{{ site_settings.domain }}\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/#organization\",\"name\":\"TeamDynamix\",\"url\":\"https:\/\/www.{{ site_settings.domain }}\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/02\/TeamDynamix-Logo.svg\",\"contentUrl\":\"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/02\/TeamDynamix-Logo.svg\",\"width\":202,\"height\":36,\"caption\":\"TeamDynamix\"},\"image\":{\"@id\":\"https:\/\/www.{{ site_settings.domain }}\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/tdxbuzz\/\",\"https:\/\/x.com\/TDXBuzz\",\"https:\/\/www.linkedin.com\/company\/teamdynamix\/\",\"https:\/\/www.youtube.com\/channel\/UCjnEaUSXL4E0GcPbCc24Rvg?ybp=-gEJbWVldGVkZ2Fy\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Festival Foods Levels Up ITSM Tool | TeamDynamix","description":"Festival Foods shares why they opted for ITSM migration to TeamDynamix highlighting reduced admin overhead and automation.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/","og_locale":"en_US","og_type":"article","og_title":"Festival Foods Opts for ITSM Migration","og_description":"Festival Foods shares why they opted for ITSM migration to TeamDynamix highlighting reduced admin overhead and automation.","og_url":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/","og_site_name":"TeamDynamix","article_publisher":"https:\/\/www.facebook.com\/tdxbuzz\/","article_modified_time":"2025-07-07T14:29:41+00:00","og_image":[{"width":800,"height":500,"url":"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@TDXBuzz","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/","url":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/","name":"Festival Foods Levels Up ITSM Tool | TeamDynamix","isPartOf":{"@id":"https:\/\/www.{{ site_settings.domain }}\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/#primaryimage"},"image":{"@id":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/#primaryimage"},"thumbnailUrl":"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria.png","datePublished":"2024-02-01T00:00:00+00:00","dateModified":"2025-07-07T14:29:41+00:00","description":"Festival Foods shares why they opted for ITSM migration to TeamDynamix highlighting reduced admin overhead and automation.","breadcrumb":{"@id":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/#primaryimage","url":"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria.png","contentUrl":"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/04\/Customer-Story-Festival-Foods-Outlines-Key-ITSM-Evaluation-Criteria.png","width":800,"height":500,"caption":"Festival Foods Outlines Key ITSM Evaluation Criteria"},{"@type":"BreadcrumbList","@id":"https:\/\/www.{{ site_settings.domain }}\/resources\/customer-stories\/festival-foods-itsm-tool\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.{{ site_settings.domain }}\/"},{"@type":"ListItem","position":2,"name":"Festival Foods Opts for ITSM Migration"}]},{"@type":"WebSite","@id":"https:\/\/www.{{ site_settings.domain }}\/#website","url":"https:\/\/www.{{ site_settings.domain }}\/","name":"TeamDynamix","description":"Team Dynamix Site","publisher":{"@id":"https:\/\/www.{{ site_settings.domain }}\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.{{ site_settings.domain }}\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.{{ site_settings.domain }}\/#organization","name":"TeamDynamix","url":"https:\/\/www.{{ site_settings.domain }}\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.{{ site_settings.domain }}\/#\/schema\/logo\/image\/","url":"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/02\/TeamDynamix-Logo.svg","contentUrl":"https:\/\/www.{{ site_settings.domain }}\/wp-content\/uploads\/2024\/02\/TeamDynamix-Logo.svg","width":202,"height":36,"caption":"TeamDynamix"},"image":{"@id":"https:\/\/www.{{ site_settings.domain }}\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/tdxbuzz\/","https:\/\/x.com\/TDXBuzz","https:\/\/www.linkedin.com\/company\/teamdynamix\/","https:\/\/www.youtube.com\/channel\/UCjnEaUSXL4E0GcPbCc24Rvg?ybp=-gEJbWVldGVkZ2Fy"]}]}},"_links":{"self":[{"href":"https:\/\/www.{{ site_settings.domain }}\/wp-json\/wp\/v2\/client-story\/2682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.{{ site_settings.domain }}\/wp-json\/wp\/v2\/client-story"}],"about":[{"href":"https:\/\/www.{{ site_settings.domain }}\/wp-json\/wp\/v2\/types\/client-story"}],"version-history":[{"count":0,"href":"https:\/\/www.{{ site_settings.domain }}\/wp-json\/wp\/v2\/client-story\/2682\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.{{ site_settings.domain }}\/wp-json\/wp\/v2\/media\/2683"}],"wp:attachment":[{"href":"https:\/\/www.{{ site_settings.domain }}\/wp-json\/wp\/v2\/media?parent=2682"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.{{ site_settings.domain }}\/wp-json\/wp\/v2\/categories?post=2682"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.{{ site_settings.domain }}\/wp-json\/wp\/v2\/industry?post=2682"},{"taxonomy":"product-area","embeddable":true,"href":"https:\/\/www.{{ site_settings.domain }}\/wp-json\/wp\/v2\/product-area?post=2682"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.{{ site_settings.domain }}\/wp-json\/wp\/v2\/topic?post=2682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}