{"id":2803,"date":"2025-03-07T00:00:00","date_gmt":"2025-03-07T00:00:00","guid":{"rendered":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/"},"modified":"2025-04-28T15:56:40","modified_gmt":"2025-04-28T15:56:40","slug":"informationweek-report-state-of-chatbots-and-conversational-ai","status":"publish","type":"ebook","link":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/","title":{"rendered":"InformationWeek Report: State of Chatbots and Conversational AI"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2803\" class=\"elementor elementor-2803\" data-elementor-post-type=\"ebook\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c99901a e-flex e-con-boxed e-con e-parent\" data-id=\"4c99901a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-51c7e229 e-con-full e-flex e-con e-child\" data-id=\"51c7e229\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ad7c577 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"1ad7c577\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/?ucterms=category~ebook\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-chevron-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to Resources<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ed77789 e-flex e-con-boxed e-con e-parent\" data-id=\"7ed77789\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-58ec56ff e-flex e-con-boxed e-con e-child\" data-id=\"58ec56ff\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49773907 breadcrumb-btn elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"49773907\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Resources<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d6502cd breadcrumb-btn elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"4d6502cd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/?ucterms=category~ebook\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ebooks<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b14059 elementor-widget elementor-widget-text-editor\" data-id=\"8b14059\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tInformationWeek Report: State of Chatbots and Conversational AI\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-269f015b elementor-widget elementor-widget-heading\" data-id=\"269f015b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">InformationWeek Report: State of Chatbots and Conversational AI<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f4c3b2a elementor-widget elementor-widget-text-editor\" data-id=\"5f4c3b2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When it comes to IT self-service, chatbots are missing the mark, according to this report. Instead, companies are leaning towards smarter chatbot technology\u2014conversational AI. With conversational AI chatbot, organizations can engage in better customer service, reduce friction and provide a better 24\/7 service solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17d7065b e-flex e-con-boxed e-con e-parent\" data-id=\"17d7065b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-49f3e6e0 e-con-full blogInner_socialShare e-flex e-con e-child\" data-id=\"49f3e6e0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8d3f7b elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--color-custom blogInner_socialShare elementor-share-buttons--shape-square elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"e8d3f7b\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52cf5a8e e-flex e-con-boxed e-con e-parent\" data-id=\"52cf5a8e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2841146a box-shadow e-flex e-con-boxed e-con e-child\" data-id=\"2841146a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-287ce27c elementor-align-center elementor-widget elementor-widget-embedpress_pdf\" data-id=\"287ce27c\" data-element_type=\"widget\" data-widget_type=\"embedpress_pdf.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"embedpress-document-embed ep-doc-38d073283d084e328697ac16edbfb6f3 ose-document emebedpress-unit-percent \" data-thememode=\"default\" data-customcolor=\"#000000\" data-toolbar=\"yes\" data-toolbar-position=\"top\" data-open=\"no\" data-presentation-mode=\"yes\" data-download=\"yes\" data-copy=\"yes\" data-add-image=\"yes\" data-rotate=\"yes\" data-details=\"yes\" data-id=\"embedpress-pdf-287ce27c\" data-selection-tool=\"0\" data-scrolling=\"0\" data-spreads=\"-1\" style=\" max-width:100%; display: inline-block\">\n\n        \n                <div >\n\n                    <div id=\"ep-elementor-content-287ce27c\" class=\"ep-elementor-content   ep-percentage-width   ep-content-protection-disabled\">\n                        <div id=\"287ce27c\" class=\"ep-embed-content-wraper\">\n                            <div><iframe title=\"InformationWeek Report: State of Chatbots and Conversational AI\" class=\"embedpress-embed-document-pdf embedpress-pdf-287ce27c\" allowfullscreen=\"true\" mozallowfullscreen=\"true\" webkitallowfullscreen=\"true\" style=\"width: 2000%!important;height: 800px;; max-width:100%;\" src=\"https:\/\/resources.teamdynamix.com\/l\/141641\/2023-04-28\/c18f5g\/141641\/1682688759FJzGQRBV\/TeamDynamix_eBook___State_of_Chatbots_and_Conversational_AI.pdf\" class=\"embedpress-embed-document-pdf embedpress-pdf-287ce27c\" data-emid=\"embedpress-pdf-287ce27c\" data-embed-type=\"PDF\"><\/iframe><\/div>                        <\/div>\n\n                    <\/div>\n\n\n                   \n                <\/div>\n            \n    <\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f0ad854 e-flex e-con-boxed e-con e-child\" data-id=\"6f0ad854\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139c2c48 btn-primary elementor-align-right elementor-tablet-align-justify elementor-widget-tablet__width-initial elementor-widget elementor-widget-button\" data-id=\"139c2c48\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/resources.teamdynamix.com\/l\/141641\/2023-04-28\/c18f5g\/141641\/1682688759FJzGQRBV\/TeamDynamix_eBook___State_of_Chatbots_and_Conversational_AI.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5abe3f02 btn-secondary elementor-widget-tablet__width-initial elementor-widget elementor-widget-button\" data-id=\"5abe3f02\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI1ODEiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Expand Fullscreen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7321ad4b e-flex e-con-boxed e-con e-parent\" data-id=\"7321ad4b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47d69b25 elementor-widget elementor-widget-heading\" data-id=\"47d69b25\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You might also like<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3264794 related-items-custom elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"3264794\" data-element_type=\"widget\" data-settings=\"{&quot;template_id&quot;:&quot;73&quot;,&quot;slides_to_show&quot;:&quot;4&quot;,&quot;slides_to_show_laptop&quot;:&quot;4&quot;,&quot;slides_to_scroll_laptop&quot;:&quot;1&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:24,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12489 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12489 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2026\/01\/The-AI-Service-Desk-Advantage.jpg\");}<\/style><style id=\"loop-73\">.elementor-73 .elementor-element.elementor-element-5e10aa4{--display:flex;--overflow:hidden;border-style:solid;--border-style:solid;border-width:1px 1px 1px 1px;--border-top-width:1px;--border-right-width:1px;--border-bottom-width:1px;--border-left-width:1px;border-color:#101B421A;--border-color:#101B421A;--border-radius:16px 16px 16px 16px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-73 .elementor-element.elementor-element-5e10aa4:hover{box-shadow:0px 8px 16px 0px rgba(0, 0, 0, 0.08);}.elementor-73 .elementor-element.elementor-element-8c4d7a5{--display:flex;--min-height:176.3px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-73 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .elementor-73 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-position:top center;background-repeat:no-repeat;background-size:cover;}.elementor-73 .elementor-element.elementor-element-aa4197f{--display:flex;--padding-top:24px;--padding-bottom:24px;--padding-left:24px;--padding-right:24px;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-73 .elementor-element.elementor-element-fe9bb8b{font-family:\"Poppins\", Sans-serif;font-size:13px;font-weight:400;text-transform:uppercase;line-height:20.8px;color:#18181E80;}.elementor-widget-theme-post-title .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );color:var( --e-global-color-primary );}.elementor-73 .elementor-element.elementor-element-6ed6b1b > .elementor-widget-container{margin:8px 0px 24px 0px;}.elementor-73 .elementor-element.elementor-element-6ed6b1b .elementor-heading-title{font-family:\"Source Sans Pro\", Sans-serif;font-size:18px;font-weight:700;line-height:24.3px;color:var( --e-global-color-077b409 );}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button{background-color:var( --e-global-color-7688973 );font-family:var( --e-global-typography-393031c-font-family ), Sans-serif;font-size:var( --e-global-typography-393031c-font-size );font-weight:var( --e-global-typography-393031c-font-weight );text-decoration:var( --e-global-typography-393031c-text-decoration );line-height:var( --e-global-typography-393031c-line-height );fill:var( --e-global-color-53f07c7 );color:var( --e-global-color-53f07c7 );border-style:solid;border-width:0px 0px 1px 0px;border-color:#00000000;border-radius:0px 0px 0px 0px;padding:8px 0px 8px 0px;}.elementor-73 .elementor-element.elementor-element-ec5b247 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button:focus svg{fill:#067471;}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button{background-color:var( --e-global-color-7688973 );font-family:var( --e-global-typography-393031c-font-family ), Sans-serif;font-size:var( --e-global-typography-393031c-font-size );font-weight:var( --e-global-typography-393031c-font-weight );text-decoration:var( --e-global-typography-393031c-text-decoration );line-height:var( --e-global-typography-393031c-line-height );fill:var( --e-global-color-53f07c7 );color:var( --e-global-color-53f07c7 );border-style:solid;border-width:0px 0px 1px 0px;border-color:#00000000;border-radius:0px 0px 0px 0px;padding:8px 0px 8px 0px;}.elementor-73 .elementor-element.elementor-element-795a213 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-795a213 .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-795a213 .elementor-button:focus svg{fill:#067471;}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button{background-color:var( --e-global-color-7688973 );font-family:var( --e-global-typography-393031c-font-family ), Sans-serif;font-size:var( --e-global-typography-393031c-font-size );font-weight:var( --e-global-typography-393031c-font-weight );text-decoration:var( --e-global-typography-393031c-text-decoration );line-height:var( --e-global-typography-393031c-line-height );fill:var( --e-global-color-53f07c7 );color:var( --e-global-color-53f07c7 );border-style:solid;border-width:0px 0px 1px 0px;border-color:#00000000;border-radius:0px 0px 0px 0px;padding:8px 0px 8px 0px;}.elementor-73 .elementor-element.elementor-element-0e805f8 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button:focus svg{fill:#067471;}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button{background-color:var( --e-global-color-7688973 );font-family:var( --e-global-typography-393031c-font-family ), Sans-serif;font-size:var( --e-global-typography-393031c-font-size );font-weight:var( --e-global-typography-393031c-font-weight );text-decoration:var( --e-global-typography-393031c-text-decoration );line-height:var( --e-global-typography-393031c-line-height );fill:var( --e-global-color-53f07c7 );color:var( --e-global-color-53f07c7 );border-style:solid;border-width:0px 0px 1px 0px;border-color:#00000000;border-radius:0px 0px 0px 0px;padding:8px 0px 8px 0px;}.elementor-73 .elementor-element.elementor-element-4cc93bf > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button:focus svg{fill:#067471;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button{background-color:var( --e-global-color-7688973 );font-family:var( --e-global-typography-393031c-font-family ), Sans-serif;font-size:var( --e-global-typography-393031c-font-size );font-weight:var( --e-global-typography-393031c-font-weight );text-decoration:var( --e-global-typography-393031c-text-decoration );line-height:var( --e-global-typography-393031c-line-height );fill:var( --e-global-color-53f07c7 );color:var( --e-global-color-53f07c7 );border-style:solid;border-width:0px 0px 1px 0px;border-color:#00000000;border-radius:0px 0px 0px 0px;padding:8px 0px 8px 0px;}.elementor-73 .elementor-element.elementor-element-15457b6 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:focus svg{fill:#067471;}@media(max-width:1599px){.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}}@media(max-width:1279px){.elementor-73 .elementor-element.elementor-element-8c4d7a5{--min-height:186.8px;}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-73 .elementor-element.elementor-element-6ed6b1b .elementor-heading-title{font-size:16px;line-height:21.6px;}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}}@media(max-width:767px){.elementor-73 .elementor-element.elementor-element-8c4d7a5{--min-height:176px;}.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-73 .elementor-element.elementor-element-6ed6b1b .elementor-heading-title{font-size:16px;line-height:21.6px;}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-0e805f8 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}}@media(min-width:768px){.elementor-73 .elementor-element.elementor-element-8c4d7a5{--width:100%;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12489 post-12489 ebook type-ebook status-publish has-post-thumbnail hentry category-market-insights-reports tag-ai tag-ai-itsm tag-ai-service-assist tag-it tag-itsm tag-service-management tag-virtual-support-agent gate-type-non-gated product-area-conversational-ai product-area-it-service-management topic-cost-containment topic-going-beyond-it-with-esm topic-optimizing-the-it-service-desk topic-reducing-ticket-volume-with-chat topic-self-service-adoption topic-supercharging-itsm-with-automation\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/the-ai-service-desk-advantage\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Market Insights &amp; Reports<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/the-ai-service-desk-advantage\/\">The AI Service Desk Advantage<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc93bf btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4cc93bf\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/the-ai-service-desk-advantage\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path d=\"m4.666 11.833 6.666-6.666M4.666 5.167h6.666v6.666\" stroke=\"#067471\" stroke-width=\"1.333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12232 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12232 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/09\/ServiceNow-Alternative-eBook.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12232 post-12232 ebook type-ebook status-publish has-post-thumbnail hentry category-market-insights-reports tag-it-management tag-it-service-management tag-itsm gate-type-non-gated product-area-conversational-ai product-area-enterprise-service-management product-area-integration-automation-ipaas product-area-it-asset-management-itam product-area-it-service-management product-area-project-portfolio-management topic-automating-enterprise-workflows topic-going-beyond-it-with-esm topic-optimizing-the-it-service-desk topic-reducing-administrative-burden topic-reducing-ticket-volume-with-chat topic-supercharging-itsm-with-automation\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/ditch-the-bloat\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Market Insights &amp; Reports<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/ditch-the-bloat\/\">Ditch the Bloat<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc93bf btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4cc93bf\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/ditch-the-bloat\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path d=\"m4.666 11.833 6.666-6.666M4.666 5.167h6.666v6.666\" stroke=\"#067471\" stroke-width=\"1.333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12228 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12228 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/09\/ITAM-Info-Tech-Quadrant-Report.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12228 post-12228 ebook type-ebook status-publish has-post-thumbnail hentry category-market-insights-reports tag-it-asset-management tag-itam gate-type-non-gated product-area-it-asset-management-itam topic-cost-containment topic-optimizing-the-it-service-desk\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/info-tech-it-asset-management-quadrant-and-vendor-rankings\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Market Insights &amp; Reports<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/info-tech-it-asset-management-quadrant-and-vendor-rankings\/\">Info-Tech IT Asset Management Quadrant and Vendor Rankings<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc93bf btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4cc93bf\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/info-tech-it-asset-management-quadrant-and-vendor-rankings\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path d=\"m4.666 11.833 6.666-6.666M4.666 5.167h6.666v6.666\" stroke=\"#067471\" stroke-width=\"1.333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12226 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12226 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/09\/Higher-Ed-Service-Desk-IT.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12226 post-12226 ebook type-ebook status-publish has-post-thumbnail hentry category-market-insights-reports tag-it-service-management gate-type-non-gated industry-higher-education product-area-conversational-ai product-area-enterprise-service-management product-area-integration-automation-ipaas product-area-it-asset-management-itam product-area-it-service-management product-area-project-portfolio-management topic-optimizing-the-it-service-desk topic-reducing-administrative-burden topic-reducing-ticket-volume-with-chat topic-supercharging-itsm-with-automation\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/blowing-up-the-status-quo\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Market Insights &amp; Reports<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/blowing-up-the-status-quo\/\">Blowing Up the Status Quo<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc93bf btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4cc93bf\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/blowing-up-the-status-quo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path d=\"m4.666 11.833 6.666-6.666M4.666 5.167h6.666v6.666\" stroke=\"#067471\" stroke-width=\"1.333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Back to Resources Resources Ebooks When it comes to IT self-service, chatbots are missing the mark, according to this report. Instead, companies are leaning towards smarter chatbot technology\u2014conversational AI. With conversational AI chatbot, organizations can engage in better customer service, reduce friction and provide a better 24\/7 service solution. Download PDF Expand Fullscreen You might [&hellip;]<\/p>\n","protected":false},"featured_media":2804,"template":"","categories":[15],"tags":[],"gate-type":[41],"industry":[],"product-area":[311],"topic":[528],"class_list":["post-2803","ebook","type-ebook","status-publish","has-post-thumbnail","hentry","category-market-insights-reports","gate-type-non-gated","product-area-conversational-ai","topic-reducing-ticket-volume-with-chat"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.6 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Chatbot vs Conversational AI: What&#039;s the Difference? | TeamDynamix<\/title>\n<meta name=\"description\" content=\"Are you wondering what is all this chatter about Conversational AI? Think of it as chat but with a much more efficient interpretation brain.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"InformationWeek Report: State of Chatbots and Conversational AI\" \/>\n<meta property=\"og:description\" content=\"Are you wondering what is all this chatter about Conversational AI? Think of it as chat but with a much more efficient interpretation brain.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/\" \/>\n<meta property=\"og:site_name\" content=\"TeamDynamix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/tdxbuzz\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-28T15:56:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/04\/Report-State-of-Conversational-AI-Chat-Bot.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@TDXBuzz\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/\",\"url\":\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/\",\"name\":\"Chatbot vs Conversational AI: What's the Difference? | TeamDynamix\",\"isPartOf\":{\"@id\":\"https:\/\/www.teamdynamix.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/04\/Report-State-of-Conversational-AI-Chat-Bot.png\",\"datePublished\":\"2025-03-07T00:00:00+00:00\",\"dateModified\":\"2025-04-28T15:56:40+00:00\",\"description\":\"Are you wondering what is all this chatter about Conversational AI? Think of it as chat but with a much more efficient interpretation brain.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/#primaryimage\",\"url\":\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/04\/Report-State-of-Conversational-AI-Chat-Bot.png\",\"contentUrl\":\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/04\/Report-State-of-Conversational-AI-Chat-Bot.png\",\"width\":800,\"height\":500,\"caption\":\"chatbot itsm conversational AI\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.teamdynamix.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Market Insights &amp; Reports\",\"item\":\"https:\/\/www.teamdynamix.com\/category\/market-insights-reports\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"InformationWeek Report: State of Chatbots and Conversational AI\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.teamdynamix.com\/#website\",\"url\":\"https:\/\/www.teamdynamix.com\/\",\"name\":\"TeamDynamix\",\"description\":\"Team Dynamix Site\",\"publisher\":{\"@id\":\"https:\/\/www.teamdynamix.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.teamdynamix.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.teamdynamix.com\/#organization\",\"name\":\"TeamDynamix\",\"url\":\"https:\/\/www.teamdynamix.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.teamdynamix.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/02\/TeamDynamix-Logo.svg\",\"contentUrl\":\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/02\/TeamDynamix-Logo.svg\",\"width\":202,\"height\":36,\"caption\":\"TeamDynamix\"},\"image\":{\"@id\":\"https:\/\/www.teamdynamix.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/tdxbuzz\/\",\"https:\/\/x.com\/TDXBuzz\",\"https:\/\/www.linkedin.com\/company\/teamdynamix\/\",\"https:\/\/www.youtube.com\/channel\/UCjnEaUSXL4E0GcPbCc24Rvg?ybp=-gEJbWVldGVkZ2Fy\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Chatbot vs Conversational AI: What's the Difference? | TeamDynamix","description":"Are you wondering what is all this chatter about Conversational AI? Think of it as chat but with a much more efficient interpretation brain.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/","og_locale":"en_US","og_type":"article","og_title":"InformationWeek Report: State of Chatbots and Conversational AI","og_description":"Are you wondering what is all this chatter about Conversational AI? Think of it as chat but with a much more efficient interpretation brain.","og_url":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/","og_site_name":"TeamDynamix","article_publisher":"https:\/\/www.facebook.com\/tdxbuzz\/","article_modified_time":"2025-04-28T15:56:40+00:00","og_image":[{"width":800,"height":500,"url":"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/04\/Report-State-of-Conversational-AI-Chat-Bot.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@TDXBuzz","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/","url":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/","name":"Chatbot vs Conversational AI: What's the Difference? | TeamDynamix","isPartOf":{"@id":"https:\/\/www.teamdynamix.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/#primaryimage"},"image":{"@id":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/#primaryimage"},"thumbnailUrl":"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/04\/Report-State-of-Conversational-AI-Chat-Bot.png","datePublished":"2025-03-07T00:00:00+00:00","dateModified":"2025-04-28T15:56:40+00:00","description":"Are you wondering what is all this chatter about Conversational AI? Think of it as chat but with a much more efficient interpretation brain.","breadcrumb":{"@id":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/#primaryimage","url":"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/04\/Report-State-of-Conversational-AI-Chat-Bot.png","contentUrl":"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/04\/Report-State-of-Conversational-AI-Chat-Bot.png","width":800,"height":500,"caption":"chatbot itsm conversational AI"},{"@type":"BreadcrumbList","@id":"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-chatbots-and-conversational-ai\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.teamdynamix.com\/"},{"@type":"ListItem","position":2,"name":"Market Insights &amp; Reports","item":"https:\/\/www.teamdynamix.com\/category\/market-insights-reports\/"},{"@type":"ListItem","position":3,"name":"InformationWeek Report: State of Chatbots and Conversational AI"}]},{"@type":"WebSite","@id":"https:\/\/www.teamdynamix.com\/#website","url":"https:\/\/www.teamdynamix.com\/","name":"TeamDynamix","description":"Team Dynamix Site","publisher":{"@id":"https:\/\/www.teamdynamix.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.teamdynamix.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.teamdynamix.com\/#organization","name":"TeamDynamix","url":"https:\/\/www.teamdynamix.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.teamdynamix.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/02\/TeamDynamix-Logo.svg","contentUrl":"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/02\/TeamDynamix-Logo.svg","width":202,"height":36,"caption":"TeamDynamix"},"image":{"@id":"https:\/\/www.teamdynamix.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/tdxbuzz\/","https:\/\/x.com\/TDXBuzz","https:\/\/www.linkedin.com\/company\/teamdynamix\/","https:\/\/www.youtube.com\/channel\/UCjnEaUSXL4E0GcPbCc24Rvg?ybp=-gEJbWVldGVkZ2Fy"]}]}},"_links":{"self":[{"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/ebook\/2803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/ebook"}],"about":[{"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/types\/ebook"}],"version-history":[{"count":0,"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/ebook\/2803\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/media\/2804"}],"wp:attachment":[{"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/media?parent=2803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/categories?post=2803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/tags?post=2803"},{"taxonomy":"gate-type","embeddable":true,"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/gate-type?post=2803"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/industry?post=2803"},{"taxonomy":"product-area","embeddable":true,"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/product-area?post=2803"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.teamdynamix.com\/wp-json\/wp\/v2\/topic?post=2803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}