{"id":2921,"date":"2024-04-15T11:55:28","date_gmt":"2024-04-15T11:55:28","guid":{"rendered":"https:\/\/www.teamdynamix.com\/?page_id=2921"},"modified":"2025-08-25T13:29:40","modified_gmt":"2025-08-25T13:29:40","slug":"bot-multi-channel-support","status":"publish","type":"page","link":"https:\/\/www.teamdynamix.com\/products\/cai\/bot-multi-channel-support\/","title":{"rendered":"Multi-Channel Chat Bot"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2921\" class=\"elementor elementor-2921\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52b4f453 e-flex e-con-boxed e-con e-parent\" data-id=\"52b4f453\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4b5b1d90 e-con-full e-flex e-con e-child\" data-id=\"4b5b1d90\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7e2186 TeamDynamix-breadcrumbs elementor-widget elementor-widget-breadcrumbs\" data-id=\"b7e2186\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.teamdynamix.com\/\">Home<\/a><\/span><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-334aa7ef elementor-widget elementor-widget-heading\" data-id=\"334aa7ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Multi-Channel  <span class=\"color-lightblue\">AI Support<\/span>&nbsp;<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-299db421 btn-light elementor-widget elementor-widget-button\" data-id=\"299db421\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/demo\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af4fa55 e-flex e-con-boxed e-con e-parent\" data-id=\"af4fa55\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6b3f67ec e-con-full e-flex e-con e-child\" data-id=\"6b3f67ec\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e347efc elementor-widget elementor-widget-heading\" data-id=\"1e347efc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Multi-channel support reaches <span class=\"color-teal\">end-users <\/span>faster.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68c66ed e-con-full e-flex e-con e-child\" data-id=\"68c66ed\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e587ed8 elementor-widget elementor-widget-heading\" data-id=\"1e587ed8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A New Way to Chat with Conversational AI<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-401f6487 elementor-widget elementor-widget-text-editor\" data-id=\"401f6487\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Change the way you communicate with your end-users across multiple channels using a virtual agent. Whether chatting in Slack or Microsoft Teams, a web chatbot on your portal, through SMS, email, social and more. Put the power in the hands of your end-users. Conversational AI provides support for multiple bots and channels on a single platform\u2014with automation and integration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3281345c e-con-full e-flex e-con e-child\" data-id=\"3281345c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18de904f elementor-widget elementor-widget-heading\" data-id=\"18de904f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Improved End-User Experiences<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14c77785 elementor-widget elementor-widget-text-editor\" data-id=\"14c77785\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With TeamDynamix, you get a chatbot with multi-channel conversational AI that can improve how you communicate in chat with your end-users. Our conversational AI is paired with our Intent Matching Agent, pre-loaded intent data, an integration hub, live agent failover and a visual, drag-and-drop conversation builder. You can incorporate forms and data from enterprise systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e923a68 e-con-full e-flex e-con e-parent\" data-id=\"4e923a68\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1eb1a026 e-flex e-con-boxed e-con e-child\" data-id=\"1eb1a026\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-208747fd e-flex e-con-boxed e-con e-child\" data-id=\"208747fd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-40d29114 e-flex e-con-boxed e-con e-child\" data-id=\"40d29114\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4409444 elementor-widget elementor-widget-image\" data-id=\"4409444\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/platform_icon.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-510\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-329037d4 elementor-widget elementor-widget-heading\" data-id=\"329037d4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Extending Across Channels\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10789088 elementor-widget elementor-widget-text-editor\" data-id=\"10789088\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conversational AI offers multi-channel bot support including web chat, SMS\/text, Slack, Microsoft Teams and social media. Conversational AI extends the out-of-the-box model by allowing clients to add conversational AI to any viable conversation channel or business process. Copies of conversations can be sent to customers via email, SMS\/text, Slack, Teams or any API-based channel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-299b4d2a e-flex e-con-boxed e-con e-child\" data-id=\"299b4d2a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48384838 elementor-widget elementor-widget-image\" data-id=\"48384838\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"33\" height=\"32\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/code_icon.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-509\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c4ffcdb elementor-widget elementor-widget-heading\" data-id=\"2c4ffcdb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">One-to-Many Bot Structure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-601918b1 elementor-widget elementor-widget-text-editor\" data-id=\"601918b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-id=\"58df766\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\"><div><div><div><p>Conversational AI provides out-of-the-box support for multiple AI virtual agents and channels on a single platform. Various departments may have their own distinct bot(s) and channels that do or do not share training with other bots in the ecosystem. One group may create multiple AI agents for different purposes while sharing training where it makes sense. One agent can even call other agents.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16decbb0 e-flex e-con-boxed e-con e-child\" data-id=\"16decbb0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c98da28 elementor-widget elementor-widget-image\" data-id=\"1c98da28\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/link_icon.svg\" class=\"attachment-thumbnail size-thumbnail wp-image-511\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10d1ec4b elementor-widget elementor-widget-heading\" data-id=\"10d1ec4b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Live Chatbot Agent Failover<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6947c170 elementor-widget elementor-widget-text-editor\" data-id=\"6947c170\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There are times when chatting with a live agent is the ideal next step. In some cases, conversational AI does a great job answering questions and automating request fulfillment yet there is always a need to have the ability to failover to a real person. In TeamDynamix, the chatbot can simply be tasked with gathering information to then inform a live agent chat allowing for a better end-user experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1648d7e5 e-flex e-con-boxed e-con e-parent\" data-id=\"1648d7e5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-36d8e6d1 e-con-full e-flex e-con e-child\" data-id=\"36d8e6d1\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7ab55834 e-con-full e-flex e-con e-child\" data-id=\"7ab55834\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-345e8043 overlay-blend elementor-widget elementor-widget-image\" data-id=\"345e8043\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"435\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/Chat-Multi-Channel-Support-1.png\" class=\"attachment-full size-full wp-image-5172\" alt=\"Chat - Multi-Channel Support conversational AI\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/Chat-Multi-Channel-Support-1.png 580w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/Chat-Multi-Channel-Support-1-300x225.png 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40dd8ff7 btn-secondary btn-brochure elementor-mobile-align-justify elementor-widget-mobile__width-inherit elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"40dd8ff7\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.teamdynamix.com\/resources\/product-information\/solution-brochure-teamdynamix-conversational-ai\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Brochure<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6dacdb00 e-con-full e-flex e-con e-child\" data-id=\"6dacdb00\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3763eeeb elementor-widget elementor-widget-heading\" data-id=\"3763eeeb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Multi-Channel Chatbot with <br><span class=\"color-teal\">Live Agent<\/span> Failover<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac50669 TeamDynamix-listIcon elementor-widget elementor-widget-text-editor\" data-id=\"ac50669\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>One bot can handle multi-channel with exception processing<\/li><li>Web chat, SMS\/text, Slack, Microsoft Teams and social media<\/li><li>Include email and SMS interactions<\/li><li>Monitor social media for utterances and automate responses<\/li><li>Incorporate Intent Matching Agent<\/li><li>Push personalized forms and gather additional data<\/li><li>Live-agent failover with custom triggers to failover<\/li><li>Support for one-to-many bot structure<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31024c96 e-con-full e-flex e-con e-parent\" data-id=\"31024c96\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-676596de e-flex e-con-boxed e-con e-child\" data-id=\"676596de\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5223c2e9 elementor-widget elementor-widget-image\" data-id=\"5223c2e9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"24\" height=\"19\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/quotation_mark_small.svg\" class=\"attachment-large size-large wp-image-552\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d143e08 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4d143e08\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEverybody has limited staff. Having a system like TeamDynamix in place makes a <span class=\"color-teal\">huge difference.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9457c9a elementor-widget elementor-widget-text-editor\" data-id=\"9457c9a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jeff Scheetz<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55d4ff61 elementor-widget elementor-widget-text-editor\" data-id=\"55d4ff61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chief Information Officer<\/p><p>City of Avondale, AZ<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8c8bb8 e-flex e-con-boxed e-con e-parent\" data-id=\"d8c8bb8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2deaa2e e-flex e-con-boxed e-con e-child\" data-id=\"2deaa2e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c8f2927 e-con-full e-flex e-con e-child\" data-id=\"c8f2927\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfeab67 elementor-widget elementor-widget-heading\" data-id=\"dfeab67\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Explore the platform.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f12c91c e-con-full TeamDynamix-platformDefaultCard e-flex e-con e-child\" data-id=\"f12c91c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8adb914 btn-tertiary elementor-align-left elementor-widget elementor-widget-button\" data-id=\"8adb914\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/products\/cai\/bot-multi-channel-support\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Bot Multi-Channel Support\u200b<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-851547f elementor-widget elementor-widget-text-editor\" data-id=\"851547f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Leverage Conversational AI in chat, email, SMS, Slack and Teams to meet your customers where they are.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-349d7e7 e-con-full TeamDynamix-platformDefaultCard e-flex e-con e-child\" data-id=\"349d7e7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb74bb btn-tertiary elementor-align-left elementor-widget elementor-widget-button\" data-id=\"6bb74bb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/products\/cai\/bot-intent-matching\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Intent Matching and Training<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c71658 elementor-widget elementor-widget-text-editor\" data-id=\"9c71658\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Improve end-user satisfaction and accuracy by leveraging pre-built intent data to match with utterances.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15d191c e-con-full TeamDynamix-platformDefaultCard e-flex e-con e-child\" data-id=\"15d191c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d43c9cb btn-tertiary elementor-align-left elementor-widget elementor-widget-button\" data-id=\"d43c9cb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/products\/cai\/bot-natural-language-processing\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Intent Matching Agent<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee2b91 elementor-widget elementor-widget-text-editor\" data-id=\"4ee2b91\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Get a faster time to value with the Intent Matching Agent. Analyze incoming text in real-time to match with known intents.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1592311 e-con-full TeamDynamix-platformDefaultCard e-flex e-con e-child\" data-id=\"1592311\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90a9819 btn-tertiary elementor-align-left elementor-widget elementor-widget-button\" data-id=\"90a9819\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/products\/cai\/bot-integration-workflow\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Integration and Workflow<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d9433d elementor-widget elementor-widget-text-editor\" data-id=\"6d9433d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Create a personalized experience through system integration, custom forms and workflow automation to take action.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29991fa e-con-full TeamDynamix-platformDefaultCard e-flex e-con e-child\" data-id=\"29991fa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fc9a23 btn-tertiary elementor-align-left elementor-widget elementor-widget-button\" data-id=\"5fc9a23\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/products\/itsm\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">IT Service Management<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf04a59 elementor-widget elementor-widget-text-editor\" data-id=\"bf04a59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Supercharge IT Service Management with Conversational AI.\u00a0 Leverage NLP, forms, integration and automation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ce1d73 e-con-full TeamDynamix-platformDefaultCard e-flex e-con e-child\" data-id=\"7ce1d73\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08377b9 btn-tertiary elementor-align-left elementor-widget elementor-widget-button\" data-id=\"08377b9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/products\/ipaas\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Supercharge the Conversation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7be7801 elementor-widget elementor-widget-text-editor\" data-id=\"7be7801\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Create listening workflows with automatic triggers to multi-channel interactions using Conversational AI paired with iPaaS.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3defe87f e-con-full e-flex e-con e-parent\" data-id=\"3defe87f\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6c443ba0 e-con-full e-flex e-con e-child\" data-id=\"6c443ba0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-71f9b2ce e-con-full e-flex e-con e-child\" data-id=\"71f9b2ce\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59228ba5 elementor-widget elementor-widget-heading\" data-id=\"59228ba5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">TeamDynamix <span class='color-purple'>awards<\/span> &amp; accolades.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8887249 elementor-widget elementor-widget-global elementor-global-5211 elementor-widget-template\" data-id=\"8887249\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"5205\" class=\"elementor elementor-5205\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b0e6475 e-con-full e-flex e-con e-child\" data-id=\"3b0e6475\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-27d54b8e e-flex e-con-boxed e-con e-child\" data-id=\"27d54b8e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4555080f e-flex e-con-boxed e-con e-child\" data-id=\"4555080f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-16638bc e-con-full e-flex e-con e-child\" data-id=\"16638bc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70ef0661 elementor-widget elementor-widget-image\" data-id=\"70ef0661\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"231\" height=\"300\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/ITServiceManagementITSMTools_EasiestToDoBusinessWith_Enterprise_EaseOfDoingBusinessWith-231x300.png\" class=\"attachment-medium size-medium wp-image-11695\" alt=\"G2 ITSM ranking Easiest to do business with - TeamDynamix\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/ITServiceManagementITSMTools_EasiestToDoBusinessWith_Enterprise_EaseOfDoingBusinessWith-231x300.png 231w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/ITServiceManagementITSMTools_EasiestToDoBusinessWith_Enterprise_EaseOfDoingBusinessWith-768x997.png 768w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/ITServiceManagementITSMTools_EasiestToDoBusinessWith_Enterprise_EaseOfDoingBusinessWith.png 770w\" sizes=\"(max-width: 231px) 100vw, 231px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3570f352 e-flex e-con-boxed e-con e-child\" data-id=\"3570f352\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-45ec940c e-con-full e-flex e-con e-child\" data-id=\"45ec940c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54c4e50a elementor-widget elementor-widget-image\" data-id=\"54c4e50a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/capabilities_ease_of_it_administration-576x1024.png\" class=\"attachment-large size-large wp-image-11709\" alt=\"best ITSM software ease of administration\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/capabilities_ease_of_it_administration-576x1024.png 576w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/capabilities_ease_of_it_administration-169x300.png 169w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/capabilities_ease_of_it_administration-768x1365.png 768w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/capabilities_ease_of_it_administration.png 784w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-437f16ef e-flex e-con-boxed e-con e-child\" data-id=\"437f16ef\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3f32a995 e-con-full e-flex e-con e-child\" data-id=\"3f32a995\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-438bc4fb elementor-widget elementor-widget-image\" data-id=\"438bc4fb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"671\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/GPI-CC-2024-color-1024x859.png\" class=\"attachment-large size-large wp-image-4853\" alt=\"Gartner ITSM quadrant customer choice\" 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Service Management Badge Top Software Ranking TeamDynamix Users Love Us Badge\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/users-love-us-1.png 769w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/06\/users-love-us-1-231x300.png 231w\" sizes=\"(max-width: 769px) 100vw, 769px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-789c91a2 e-flex e-con-boxed e-con e-parent\" data-id=\"789c91a2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a1c21cd elementor-widget elementor-widget-heading\" data-id=\"7a1c21cd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Experience TeamDynamix Today<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63d313e2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"63d313e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Unlock the power of seamless service delivery, intelligent AI solutions and automated efficiency. 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