{"id":3633,"date":"2024-05-22T15:19:55","date_gmt":"2024-05-22T15:19:55","guid":{"rendered":"https:\/\/www.teamdynamix.com\/?page_id=3633"},"modified":"2025-12-17T19:29:00","modified_gmt":"2025-12-17T19:29:00","slug":"using-ai-itsm-for-faster-resolution","status":"publish","type":"page","link":"https:\/\/www.teamdynamix.com\/how-can-we-help\/using-ai-itsm-for-faster-resolution\/","title":{"rendered":"Reduce Resolution Time with AI ITSM"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3633\" class=\"elementor elementor-3633\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d6327b9 e-flex e-con-boxed e-con e-parent\" data-id=\"5d6327b9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c7fd88a e-flex e-con-boxed e-con e-child\" data-id=\"6c7fd88a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ba1e401 breadcrumb-btn elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"1ba1e401\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/how-can-we-help\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">How Can We Help?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b0f905a elementor-widget elementor-widget-text-editor\" data-id=\"4b0f905a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tReduce Resolution Time with AI ITSM\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-270940a8 elementor-widget elementor-widget-heading\" data-id=\"270940a8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reducing Resolution Time with <span class=\"color-lightblue\">AI<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-377f04d3 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"377f04d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>IT leaders are adopting AI to<strong> reduce ticket resolution time by 40-90%<\/strong> and using Virtual Support Agents to<strong> deflect 30-60%<\/strong> of tickets.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64975eb8 btn-light elementor-widget elementor-widget-button\" data-id=\"64975eb8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ed77d69 e-con-full Parent-Services-TableOfContents e-flex e-con e-parent\" data-id=\"7ed77d69\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset_mobile&quot;:50,&quot;sticky_offset&quot;:60,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1eddf02c elementor-toc--minimized-on-mobile elementor-widget__width-initial Services-TableOfContents elementor-widget elementor-widget-table-of-contents\" data-id=\"1eddf02c\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h6&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;minimized_on&quot;:&quot;mobile&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__1eddf02c\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"m6 9 6 6 6-6\" stroke=\"#45EDE9\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__1eddf02c\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"m6 9 6 6 6-6\" stroke=\"#45EDE9\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__1eddf02c\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29d206fa e-con-full elementor-hidden-mobile FadeContainer e-flex e-con e-child\" data-id=\"29d206fa\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87d1503 e-flex e-con-boxed e-con e-parent\" data-id=\"87d1503\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-feccfee elementor-widget elementor-widget-heading\" data-id=\"feccfee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">         <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62602c3 e-flex e-con-boxed e-con e-child\" data-id=\"62602c3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0b40cf2 e-flex e-con-boxed e-con e-child\" data-id=\"0b40cf2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd01c16 elementor-widget elementor-widget-image\" data-id=\"dd01c16\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/02\/icon-4.svg\" class=\"attachment-full size-full wp-image-308\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8c3cc3 elementor-widget elementor-widget-text-editor\" data-id=\"c8c3cc3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>40-90% Faster Resolution<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cfa201 e-flex e-con-boxed e-con e-child\" data-id=\"1cfa201\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22ff81e elementor-widget elementor-widget-image\" data-id=\"22ff81e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/02\/icon-4.svg\" class=\"attachment-full size-full wp-image-308\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf0813e elementor-widget elementor-widget-text-editor\" data-id=\"cf0813e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>30-60% Ticket Deflection<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23a23d9 e-flex e-con-boxed e-con e-child\" data-id=\"23a23d9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c11a30 elementor-widget elementor-widget-image\" data-id=\"6c11a30\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/02\/icon-4.svg\" class=\"attachment-full size-full wp-image-308\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fea81b3 TeamDynamics-boxSpan elementor-widget elementor-widget-text-editor\" data-id=\"fea81b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Save 4-7 Minutes Per Ticket<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d786958 e-flex e-con-boxed e-con e-parent\" data-id=\"7d786958\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f712c6c e-con-full e-flex e-con e-child\" data-id=\"f712c6c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7330f3f9 elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"7330f3f9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1758\" height=\"1536\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2248311855-scaled-e1737996550347.jpg\" class=\"attachment-full size-full wp-image-9885\" alt=\"chatbot for ITSM using Conversational AI\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2248311855-scaled-e1737996550347.jpg 1758w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2248311855-scaled-e1737996550347-300x262.jpg 300w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2248311855-scaled-e1737996550347-1024x895.jpg 1024w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2248311855-scaled-e1737996550347-768x671.jpg 768w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2248311855-scaled-e1737996550347-1536x1342.jpg 1536w\" sizes=\"(max-width: 1758px) 100vw, 1758px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73b4708d e-con-full e-flex e-con e-child\" data-id=\"73b4708d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28ca575d elementor-widget elementor-widget-heading\" data-id=\"28ca575d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">The Power of AI ITSM<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2939aa86 elementor-widget elementor-widget-heading\" data-id=\"2939aa86\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">AI is <span class=\"color-teal\">Reducing<\/span> IT Team Drain<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6215e99e elementor-widget elementor-widget-text-editor\" data-id=\"6215e99e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>IT service desks are facing increased demand while supporting more applications than ever, and struggling to keep up. By introducing AI, ITSM platforms can now help mitigate these issues.<\/p><p>\u00a0<\/p><p>AI is changing how the IT service desk operates. AI ITSM is helping technicians resolve tickets faster with Virtual Support Agents <strong>deflecting tickets at a rate of 30-60 percent. <\/strong>With <strong>40-90% faster resolution<\/strong>, technicians can now focus on more critical tickets, allowing them to deliver faster, more in-depth service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57da97ae e-flex e-con-boxed e-con e-parent\" data-id=\"57da97ae\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-860b26c e-con-full e-flex e-con e-child\" data-id=\"860b26c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66f06d2a elementor-widget elementor-widget-heading\" data-id=\"66f06d2a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The <span class=\"color-teal\">Power<\/span>  of AI Agents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-503a9558 elementor-widget elementor-widget-text-editor\" data-id=\"503a9558\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"ewa-rteLine\">One of the most impactful places to start an AI journey is within IT as part of your IT Service Management strategy. With the right ITSM tool in place, you can remove friction for technicians and deliver better service. IT leaders who embrace AI are freeing up valuable resources for more strategic projects.<\/div><div>\u00a0<\/div><div class=\"ewa-rteLine\">TeamDynamix AI is built on an integration and automation layer that empowers AI agents to find answers in a knowledge base quickly, but also to assist technicians with quick resolutions and provide end users with answers, all without needing to submit a ticket.<\/div><div>\u00a0<\/div><div class=\"ewa-rteLine\">TeamDynamix offers embedded AI agents, as well as a <a href=\"https:\/\/www.teamdynamix.com\/products\/cai\/\">conversational AI Virtual Support Agent<\/a>, that integrate with backend systems and automate workflows. AI Agents are doing everything from creating forms to automating password resets.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46d9a96 e-con-full e-flex e-con e-child\" data-id=\"46d9a96\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42539452 elementor-widget elementor-widget-heading\" data-id=\"42539452\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Real Value Delivered with AI ITSM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36e09d9f TeamDynamix-listIcon elementor-widget elementor-widget-text-editor\" data-id=\"36e09d9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Get 40-90% faster response times with <a href=\"https:\/\/www.teamdynamix.com\/products\/itsm\/ai-service-assist\/\">AI Service Assist<\/a><\/li><li>Save 4-7 minutes per ticket\u00a0<\/li><li>80%+ accuracy of AI ticket resolution suggestions<\/li><li>AI leverages ticket history to suggest resolutions<\/li><li>AI-generated field value suggestions increase productivity<\/li><li>AI gives KB article suggestions to keep content fresh<\/li><li>AI highlights outdated content to keep the KB up-to-date<\/li><li>With AI, techs can spend more time on human-centered service<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee962f8 e-flex e-con-boxed e-con e-parent\" data-id=\"ee962f8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0a0898b e-con-full e-flex e-con e-child\" data-id=\"0a0898b\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-279c978 TeamDynamix-containerShadow e-flex e-con-boxed e-con e-child\" data-id=\"279c978\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e604bf9 elementor-widget elementor-widget-image\" data-id=\"e604bf9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"19\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/quotation_mark_small.svg\" class=\"attachment-large size-large wp-image-552\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-956cd2a elementor-widget elementor-widget-text-editor\" data-id=\"956cd2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;The Virtual Support Agent can handle up to <span class=\"color-teal\">60%<\/span> of the questions our help desk staff are getting now.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e93b193 elementor-widget elementor-widget-text-editor\" data-id=\"e93b193\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jason Pelletier<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d2ea24 elementor-widget elementor-widget-text-editor\" data-id=\"5d2ea24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Senior director of Client Services and Technology<\/p><p>Bowdoin College<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72a3358 e-con-full e-flex e-con e-child\" data-id=\"72a3358\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-571d60f elementor-widget elementor-widget-heading\" data-id=\"571d60f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overcoming Barriers to IT <br><span class=\"color-teal\">Self-Service<\/span> with Virtual Agents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25cf320 elementor-widget elementor-widget-text-editor\" data-id=\"25cf320\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Leaning into self-service, modern <a href=\"https:\/\/www.teamdynamix.com\/products\/itsm\/\">IT Service Managemen<\/a>t (ITSM) solutions offer a fast and efficient way for customers to resolve their issues without relying on the IT service desk.<\/p><p>\u00a0<\/p><p>Typically, organizations begin by building an end-user portal with a knowledge base, followed by the introduction of chatbots. But these chatbots often fall flat as they do nothing more than query the knowledge base.<\/p><p>\u00a0<\/p><p>By leveraging enterprise integration, action-based automation and the use of a centralized AI-powered Intent Matching Agent, IT teams are finding that the Virtual Support Agents are able to now deflect 30-60% of tickets.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03f53ce TeamDynamix-listIcon elementor-widget elementor-widget-text-editor\" data-id=\"03f53ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Pair AI with automation to take action<\/li><li>Leverage the AI Intent Matching Agent for improved accuracy<\/li><li>Use AI-generated forms to gather details<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb9e7f7 e-flex e-con-boxed e-con e-parent\" data-id=\"eb9e7f7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8455a85 elementor-widget elementor-widget-global elementor-global-6716 elementor-widget-template\" data-id=\"8455a85\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"6710\" class=\"elementor elementor-6710\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2657a426 e-flex e-con-boxed e-con e-child\" data-id=\"2657a426\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-63ee7236 e-con-full e-flex e-con e-child\" data-id=\"63ee7236\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9d2ca1 elementor-widget elementor-widget-heading\" data-id=\"2c9d2ca1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Which ITSM Solution is Right for You? \n<span class=\"color-lightblue\"><font color=\"#ffffff\">Get the <\/font>Vendor Rankings <\/span>Report.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb0cf67 elementor-widget elementor-widget-text-editor\" data-id=\"6bb0cf67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Whether you are looking to level up an older ticketing platform or considering migration to a no-code platform, you will benefit from this comprehensive report which looks at business value, ease of use, strategy and innovation across ITSM vendors. Get the <strong>Info-Tech Vendor Rankings Report<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d9d73b8 e-con-full e-flex e-con e-child\" data-id=\"d9d73b8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ef7ef1 elementor-widget elementor-widget-html\" data-id=\"6ef7ef1\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<noscript>\r\n    <iframe class=\"utm-src\" style=\"border: 0;\" src=\"https:\/\/resources.teamdynamix.com\/l\/141641\/2023-06-14\/c1fdtb\" width=\"100%\" height=\"240\" frameborder=\"0\" ><\/iframe>\r\n<\/noscript>\r\n\r\n<script type=\"text\/javascript\">\r\n var form = 'https:\/\/resources.teamdynamix.com\/l\/141641\/2023-06-14\/c1fdtb';\r\n var params = window.location.search;\r\n var thisScript = document.scripts[document.scripts.length - 1];\r\n var iframe = 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72px;}}@media(max-width:767px){.elementor-145 .elementor-element.elementor-element-c333f8f{--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-145 .elementor-element.elementor-element-c9e15ae{--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-145 .elementor-element.elementor-element-a048172 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-145 .elementor-element.elementor-element-a048172{font-size:var( --e-global-typography-2984bb5-font-size );line-height:var( --e-global-typography-2984bb5-line-height );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-145 .elementor-element.elementor-element-1c0ada7 .elementor-heading-title{font-size:28px;line-height:43.2px;}.elementor-145 .elementor-element.elementor-element-0f8511d > .elementor-widget-container{margin:12px 0px 24px 0px;}.elementor-145 .elementor-element.elementor-element-0f8511d .elementor-button{font-size:var( --e-global-typography-fdc5d09-font-size );line-height:var( --e-global-typography-fdc5d09-line-height );padding:20px 20px 20px 20px;}.elementor-145 .elementor-element.elementor-element-a76924f{--gap:32px 32px;--row-gap:32px;--column-gap:32px;--margin-top:0px;--margin-bottom:30px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:30px;--padding-left:0px;--padding-right:0px;}}@media(min-width:768px){.elementor-145 .elementor-element.elementor-element-c9e15ae{--width:41.963%;}.elementor-145 .elementor-element.elementor-element-a76924f{--width:58%;}}@media(max-width:1279px) and (min-width:768px){.elementor-145 .elementor-element.elementor-element-c9e15ae{--width:100%;}.elementor-145 .elementor-element.elementor-element-a76924f{--width:100%;}}\/* Start custom CSS for button, class: .elementor-element-0f8511d *\/@media (max-width: 1279px){\n    .elementor-145 .elementor-element.elementor-element-0f8511d a{\n    width: 100%;\n}\n}\/* End custom CSS *\/\n\/* Start custom CSS for container, class: .elementor-element-c9e15ae *\/@media screen and (min-width:900px){\n.elementor-145 .elementor-element.elementor-element-c9e15ae {\n    width:50%;\n}\n}\/* End custom CSS *\/\n\/* Start custom CSS for theme-post-featured-image, class: .elementor-element-f796231 *\/@media only screen and (min-width: 1280px) {\r\n    .elementor-145 .elementor-element.elementor-element-f796231 img {\r\n        min-height: 410px;\r\n        object-fit: cover;\r\n    }\r\n}\/* End custom CSS *\/\n\/* Start custom CSS for container, class: .elementor-element-c333f8f *\/@media screen and (min-width:900px){\n.elementor-145 .elementor-element.elementor-element-c333f8f {\n    flex-direction: row\n}\n\n.elementor-element.elementor-element-6e41794.featured-post-carousel.elementor-pagination-type-bullets.elementor-arrows-position-inside.elementor-pagination-position-outside.elementor-widget.elementor-widget-loop-carousel.e-widget-swiper{\n    \n}\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"145\" class=\"elementor elementor-145 swiper-slide e-loop-item e-loop-item-12293 post-12293 client-story type-client-story status-publish has-post-thumbnail hentry category-customer-stories industry-higher-education product-area-conversational-ai topic-reducing-ticket-volume-with-chat\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c333f8f e-con-full e-flex e-con e-parent\" data-id=\"c333f8f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c9e15ae e-con-full e-flex e-con e-child\" data-id=\"c9e15ae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a048172 elementor-widget elementor-widget-text-editor\" data-id=\"a048172\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CUSTOMER STORY<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c0ada7 elementor-widget elementor-widget-heading\" data-id=\"1c0ada7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Clackamas Uses Conversational AI to Provide Faster IT Service and a Better User Experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8511d btn-secondary elementor-widget-tablet__width-inherit elementor-widget elementor-widget-button\" data-id=\"0f8511d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/customer-stories\/clackamas-uses-conversational-ai-to-provide-faster-it-service-and-a-better-user-experience\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read The Story<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a76924f e-con-full e-flex e-con e-child\" data-id=\"a76924f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f796231  overlay-blend overlay-blendClientStory elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"f796231\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"950\" height=\"634\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/10\/Clackamas-Conversational-AI.jpg\" class=\"attachment-full size-full wp-image-12294\" alt=\"Clackamas Conversational AI\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/10\/Clackamas-Conversational-AI.jpg 950w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/10\/Clackamas-Conversational-AI-300x200.jpg 300w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/10\/Clackamas-Conversational-AI-768x513.jpg 768w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"145\" class=\"elementor elementor-145 swiper-slide e-loop-item e-loop-item-11668 post-11668 client-story type-client-story status-publish has-post-thumbnail hentry category-customer-stories industry-higher-education product-area-conversational-ai topic-optimizing-the-it-service-desk topic-reducing-ticket-volume-with-chat\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c333f8f e-con-full e-flex e-con e-parent\" data-id=\"c333f8f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c9e15ae e-con-full e-flex e-con e-child\" data-id=\"c9e15ae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a048172 elementor-widget elementor-widget-text-editor\" data-id=\"a048172\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CUSTOMER STORY<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c0ada7 elementor-widget elementor-widget-heading\" data-id=\"1c0ada7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">UND Offers Better, Faster IT Service with AI Chatbot<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8511d btn-secondary elementor-widget-tablet__width-inherit elementor-widget elementor-widget-button\" data-id=\"0f8511d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/customer-stories\/und-offers-better-faster-it-service-with-ai-chatbot\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read The Story<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a76924f e-con-full e-flex e-con e-child\" data-id=\"a76924f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f796231  overlay-blend overlay-blendClientStory elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"f796231\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"850\" height=\"567\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/University-of-North-Dakota-Conversational-AI.jpg\" class=\"attachment-full size-full wp-image-11669\" alt=\"University of North Dakota Conversational AI\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/University-of-North-Dakota-Conversational-AI.jpg 850w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/University-of-North-Dakota-Conversational-AI-300x200.jpg 300w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/University-of-North-Dakota-Conversational-AI-768x512.jpg 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"145\" class=\"elementor elementor-145 swiper-slide e-loop-item e-loop-item-11664 post-11664 client-story type-client-story status-publish has-post-thumbnail hentry category-customer-stories industry-higher-education product-area-conversational-ai topic-optimizing-the-it-service-desk topic-reducing-ticket-volume-with-chat\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c333f8f e-con-full e-flex e-con e-parent\" data-id=\"c333f8f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c9e15ae e-con-full e-flex e-con e-child\" data-id=\"c9e15ae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a048172 elementor-widget elementor-widget-text-editor\" data-id=\"a048172\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CUSTOMER STORY<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c0ada7 elementor-widget elementor-widget-heading\" data-id=\"1c0ada7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Health Professions University Adopts Conversational AI with Automation to Enhance Self-Service, Reduce Drain on IT Helpdesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8511d btn-secondary elementor-widget-tablet__width-inherit elementor-widget elementor-widget-button\" data-id=\"0f8511d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/customer-stories\/a-health-professions-university-adopts-conversational-ai-with-automation-to-enhance-self-service-reduce-drain-on-it-helpdesk\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read The Story<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a76924f e-con-full e-flex e-con e-child\" data-id=\"a76924f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f796231  overlay-blend overlay-blendClientStory elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"f796231\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"850\" height=\"453\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/Conversational-AI-Chat-WesternU.jpg\" class=\"attachment-full size-full wp-image-11667\" alt=\"Conversational AI Chat WesternU\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/Conversational-AI-Chat-WesternU.jpg 850w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/Conversational-AI-Chat-WesternU-300x160.jpg 300w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/Conversational-AI-Chat-WesternU-768x409.jpg 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"145\" class=\"elementor elementor-145 swiper-slide e-loop-item e-loop-item-11552 post-11552 client-story type-client-story status-publish has-post-thumbnail hentry category-customer-stories industry-higher-education product-area-conversational-ai topic-reducing-ticket-volume-with-chat\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c333f8f e-con-full e-flex e-con e-parent\" data-id=\"c333f8f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c9e15ae e-con-full e-flex e-con e-child\" data-id=\"c9e15ae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a048172 elementor-widget elementor-widget-text-editor\" data-id=\"a048172\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CUSTOMER STORY<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c0ada7 elementor-widget elementor-widget-heading\" data-id=\"1c0ada7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FSU Takes IT Self-Service to the <span class=\"color-teal\">Next Level<\/span> With Conversational AI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8511d btn-secondary elementor-widget-tablet__width-inherit elementor-widget elementor-widget-button\" data-id=\"0f8511d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/customer-stories\/fsu-takes-it-self-service-to-the-next-level-with-conversational-ai\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read The Story<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a76924f e-con-full e-flex e-con e-child\" data-id=\"a76924f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f796231  overlay-blend overlay-blendClientStory elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"f796231\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"388\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/10\/FSU-Conversational-AI-Chat.jpg\" class=\"attachment-full size-full wp-image-11553\" alt=\"FSU conversational AI chat\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/10\/FSU-Conversational-AI-Chat.jpg 680w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/10\/FSU-Conversational-AI-Chat-300x171.jpg 300w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"145\" class=\"elementor elementor-145 swiper-slide e-loop-item e-loop-item-11258 post-11258 client-story type-client-story status-publish has-post-thumbnail hentry category-customer-stories industry-higher-education product-area-conversational-ai topic-optimizing-the-it-service-desk topic-reducing-ticket-volume-with-chat topic-self-service-adoption topic-supercharging-itsm-with-automation\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-c333f8f e-con-full e-flex e-con e-parent\" data-id=\"c333f8f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c9e15ae e-con-full e-flex e-con e-child\" data-id=\"c9e15ae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a048172 elementor-widget elementor-widget-text-editor\" data-id=\"a048172\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CUSTOMER STORY<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c0ada7 elementor-widget elementor-widget-heading\" data-id=\"1c0ada7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bowdoin <span class=\"color-teal\">enables Conversational AI<\/span> to resolve tickets faster.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8511d btn-secondary elementor-widget-tablet__width-inherit elementor-widget elementor-widget-button\" data-id=\"0f8511d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/customer-stories\/bowdoin-coversational-ai-chat-supercharges-itsm\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read The Story<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a76924f e-con-full e-flex e-con e-child\" data-id=\"a76924f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f796231  overlay-blend overlay-blendClientStory elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"f796231\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"8389\" height=\"4035\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2481012905.jpg\" class=\"attachment-full size-full wp-image-11273\" alt=\"conversational AI chatbot\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2481012905.jpg 8389w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2481012905-300x144.jpg 300w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2481012905-1024x493.jpg 1024w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2481012905-768x369.jpg 768w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2481012905-1536x739.jpg 1536w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/07\/shutterstock_2481012905-2048x985.jpg 2048w\" sizes=\"(max-width: 8389px) 100vw, 8389px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-795fd6e6 e-flex e-con-boxed e-con e-parent\" data-id=\"795fd6e6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7fc94dee e-con-full e-flex e-con e-child\" data-id=\"7fc94dee\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5573ab6b elementor-widget elementor-widget-heading\" data-id=\"5573ab6b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">The Power of Conversational AI<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1990aaa6 elementor-widget elementor-widget-heading\" data-id=\"1990aaa6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">AI <span class=\"color-teal\">Meets <\/span>Automation to Let <\/br>Virtual Agents Take Off<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41aff457 elementor-widget elementor-widget-text-editor\" data-id=\"41aff457\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conversational AI <a href=\"https:\/\/www.teamdynamix.com\/products\/cai\/\"><b>Virtual Support Agents <\/b><\/a>can understand and respond to user queries in natural language. Their primary role in IT Service Management is to provide quick, efficient support to end-users by resolving common issues, answering questions, and guiding users through various processes.<\/p><p>\u00a0<\/p><p>By incorporating conversational AI virtual agents into your self-service portal, you can significantly enhance the overall user experience and streamline your IT support operations. You can also deflect tickets, requests, and calls\/emails from your IT help desk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37df6cfa TeamDynamix-listIcon elementor-widget elementor-widget-text-editor\" data-id=\"37df6cfa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>With intuitive interfaces and smart responses, conversational AI virtual agents make it easy for users to find the information they need<\/li><li>Virtual Support Agents can break down complex processes into simple steps, making it easier for users to complete tasks<\/li><li>Virtual Support Agents can offer real-time assistance, improving the overall user experience<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6651a065 e-con-full e-flex e-con e-child\" data-id=\"6651a065\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dd4a85f elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"5dd4a85f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1900\" height=\"1267\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/Conversational-AI-for-ITSM.jpg\" class=\"attachment-full size-full wp-image-1970\" alt=\"chatbot vs conversational AI chat with ITSM\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/Conversational-AI-for-ITSM.jpg 1900w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/Conversational-AI-for-ITSM-300x200.jpg 300w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/Conversational-AI-for-ITSM-1024x683.jpg 1024w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/Conversational-AI-for-ITSM-768x512.jpg 768w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/Conversational-AI-for-ITSM-1536x1024.jpg 1536w\" sizes=\"(max-width: 1900px) 100vw, 1900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ae69332 e-flex e-con-boxed e-con e-parent\" data-id=\"6ae69332\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-20f02a72 e-con-full e-flex e-con e-child\" data-id=\"20f02a72\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a2e89c3 elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"7a2e89c3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"555\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/12\/AI-ITSM-Virtual-Service-Agent-e1764694173842.png\" class=\"attachment-full size-full wp-image-12392\" alt=\"AI ITSM Virtual Service Agent\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/12\/AI-ITSM-Virtual-Service-Agent-e1764694173842.png 939w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/12\/AI-ITSM-Virtual-Service-Agent-e1764694173842-300x177.png 300w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/12\/AI-ITSM-Virtual-Service-Agent-e1764694173842-768x454.png 768w\" sizes=\"(max-width: 939px) 100vw, 939px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-234849bc e-con-full e-flex e-con e-child\" data-id=\"234849bc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4a34c9 elementor-widget elementor-widget-heading\" data-id=\"6a4a34c9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Change the Way <span class=\"color-teal\">You Chat<\/span> with Conversational AI Virtual Agents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d9ce92f elementor-widget elementor-widget-text-editor\" data-id=\"5d9ce92f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With the TeamDynamix Conversational AI Virtual Support Agent, you get a smart chat solution that utilizes an Intent Matching Agent, built on an integration and automation platform. This allows your end-users to take action from your chat. The Intent Matching Agent pairs intents through various channels (chat, Teams, Slack, SMS, and more) and intelligently addresses questions with answers, automated fulfillment, or clarifying discovery questions to determine an appropriate path.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-314ccb43 TeamDynamix-listIcon elementor-widget elementor-widget-text-editor\" data-id=\"314ccb43\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Automated intent matching with the Intent Matching Agent<\/li><li>Action-based to include the use of forms and triggered automation<\/li><li>AI agents create forms to collect data and direct the flow path<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64ba06a2 e-flex e-con-boxed e-con e-parent\" data-id=\"64ba06a2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-16bfd562 e-flex e-con-boxed e-con e-child\" data-id=\"16bfd562\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-233cf5cb e-con-full e-flex e-con e-child\" data-id=\"233cf5cb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6370966 TeamDynamix-containerShadow e-con-full e-flex e-con e-child\" data-id=\"6370966\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-124c02b elementor-widget elementor-widget-image\" data-id=\"124c02b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"19\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/quotation_mark_small.svg\" class=\"attachment-large size-large wp-image-552\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5028184 elementor-widget elementor-widget-text-editor\" data-id=\"5028184\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tUsing conversational AI increases chat user adoption by <span class=\"color-teal\">50%<\/span>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f256cb6 elementor-widget elementor-widget-text-editor\" data-id=\"f256cb6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>State of Conversational AI Market Study<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c8fd79 elementor-widget elementor-widget-text-editor\" data-id=\"6c8fd79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>InformationWeek<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3cb2878b e-flex e-con-boxed e-con e-child\" data-id=\"3cb2878b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-29b677f7 e-con-full e-flex e-con e-child\" data-id=\"29b677f7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c88bf06 elementor-widget elementor-widget-heading\" data-id=\"5c88bf06\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Better End-User Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52fa4e1e elementor-widget elementor-widget-text-editor\" data-id=\"52fa4e1e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conversational AI Virtual Support Agents offer instant support 24\/7, providing users with quick, accurate, and consistent responses. This leads to higher user satisfaction and increased customer loyalty.<\/p><p>\u00a0<\/p><p>In addition, Virtual Support Agents can significantly reduce the time it takes to resolve issues by providing accurate information and guiding users through troubleshooting steps.<\/p><p>\u00a0<\/p><p>By pairing integration and automation with Virtual Support Agents, you can personalize the interaction and initiate resolution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-104f34c4 e-con-full e-flex e-con e-child\" data-id=\"104f34c4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b972b27 elementor-view-stacked elementor-position-left elementor-shape-circle elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"3b972b27\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-check\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAI that Takes Action\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42822d24 elementor-widget elementor-widget-text-editor\" data-id=\"42822d24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conversational AI Virtual Support Agents can integrate with backend systems and resolve problems directly in chat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-690e34b0 elementor-view-stacked elementor-position-left elementor-shape-circle elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"690e34b0\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-check\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDeflect 30-60% of Tickets\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a0e414d elementor-widget elementor-widget-text-editor\" data-id=\"5a0e414d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By leveraging automation with integration, Virtual Support Agents can resolve issues without the need for a ticket or technician.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a00f697 elementor-view-stacked elementor-position-left elementor-shape-circle elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"6a00f697\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-check\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAI Intent Matching Agent\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27288ef elementor-widget elementor-widget-text-editor\" data-id=\"27288ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Get automated intent matching with quick and easy administration of intent pairings, reducing the time needed to get up and running with chat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5237049b e-flex e-con-boxed e-con e-parent\" data-id=\"5237049b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5e0dc3ce e-con-full e-flex e-con e-child\" data-id=\"5e0dc3ce\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3e80eb0a TeamDynamix-containerShadow e-flex e-con-boxed e-con e-child\" data-id=\"3e80eb0a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48dc6490 elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"48dc6490\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"850\" height=\"453\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/Conversational-AI-Chat-WesternU.jpg\" class=\"attachment-full size-full wp-image-11667\" alt=\"Conversational AI Chat WesternU\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/Conversational-AI-Chat-WesternU.jpg 850w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/Conversational-AI-Chat-WesternU-300x160.jpg 300w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/01\/Conversational-AI-Chat-WesternU-768x409.jpg 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e17ce1e e-con-full e-flex e-con e-child\" data-id=\"1e17ce1e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20cdb5a2 elementor-widget elementor-widget-heading\" data-id=\"20cdb5a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">AI Meets Automation<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cf54ae8 elementor-widget elementor-widget-heading\" data-id=\"6cf54ae8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personalize <span class=\"color-teal\">Service<\/span> with Virtual Agents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76634a86 elementor-widget elementor-widget-text-editor\" data-id=\"76634a86\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>User personalization gives your Virtual Support Agent a competitive advantage. With TeamDynamix conversational AI, users are <strong>authenticated<\/strong>. With this, you can use grab-and-go connectors to gather relevant data from enterprise systems to personalize the service experience.\u00a0<\/p><p>HR data, asset data, and facilities data are examples of how you can personalize the experience, making the chat more meaningful with integration and automation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7009a9c3 TeamDynamix-listIcon elementor-widget elementor-widget-text-editor\" data-id=\"7009a9c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Integrate with backend systems<\/li><li>Leverage data to personalize conversations<\/li><li>Use dynamic forms in chat interaction<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f1e8e7 e-con-full e-flex e-con e-parent\" data-id=\"9f1e8e7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d133b2 elementor-widget elementor-widget-global elementor-global-6737 elementor-widget-template\" data-id=\"2d133b2\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"6728\" class=\"elementor elementor-6728\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bbbdb0c e-flex e-con-boxed e-con e-child\" data-id=\"7bbbdb0c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-751a738c e-con-full e-flex e-con e-child\" data-id=\"751a738c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-32486e84 e-flex e-con-boxed e-con e-child\" data-id=\"32486e84\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45bfb24f overlay-blend elementor-widget elementor-widget-image\" data-id=\"45bfb24f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"1120\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/08\/Gartner-ITSM-VOC-Report-Thumbnail.jpg\" class=\"attachment-full size-full wp-image-12139\" alt=\"Gartner ITSM VOC Report Thumbnail\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/08\/Gartner-ITSM-VOC-Report-Thumbnail.jpg 900w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/08\/Gartner-ITSM-VOC-Report-Thumbnail-241x300.jpg 241w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/08\/Gartner-ITSM-VOC-Report-Thumbnail-823x1024.jpg 823w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/08\/Gartner-ITSM-VOC-Report-Thumbnail-768x956.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2562cac8 e-con-full e-flex e-con e-child\" data-id=\"2562cac8\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6e744286 e-con-full e-flex e-con e-child\" data-id=\"6e744286\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67df4d6b elementor-widget elementor-widget-heading\" data-id=\"67df4d6b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">GARTNER IT SERVICE MANAGMENT<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-764cf37a elementor-widget elementor-widget-heading\" data-id=\"764cf37a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voice of the  <span class='color-teal'>Customer<\/span> Quadrant<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d989251 elementor-widget elementor-widget-text-editor\" data-id=\"4d989251\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There is nothing quite so powerful as the voice of the customer which is why so many leverage the annual Gartner Voice of the Customer report for IT Service Management. A culmination of customer reviews over the past 18 months\u2014this report offers a complete view of the ITSM marketplace.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23892a19 e-con-full e-flex e-con e-child\" data-id=\"23892a19\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2067aacd elementor-widget elementor-widget-html\" data-id=\"2067aacd\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<body>\n    \n<noscript>\n<iframe src=\"https:\/\/resources.teamdynamix.com\/l\/141641\/2023-06-16\/c1fn9m\" width=\"100%\" height=\"250\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\" class=\"utm-src\"><\/iframe>\n<\/noscript>\n\n<script type=\"text\/javascript\">\n var form = 'https:\/\/resources.teamdynamix.com\/l\/141641\/2023-06-16\/c1fn9m';\n var params = window.location.search;\n var thisScript = document.scripts[document.scripts.length - 1];\n var iframe = document.createElement('iframe');\n\n iframe.setAttribute('src', form + params);\n iframe.setAttribute('width', '100%');\n iframe.setAttribute('height', 250);\n iframe.setAttribute('type', 'text\/html');\n iframe.setAttribute('frameborder', 0);\n iframe.setAttribute('allowTransparency', 'true');\n iframe.style.border = '0';\n iframe.setAttribute('class', 'utm-src')\n\n thisScript.parentElement.replaceChild(iframe, thisScript);\n<\/script>\n\n<\/body>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4db0968e e-flex e-con-boxed e-con e-parent\" data-id=\"4db0968e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7fa120 e-con-full e-flex e-con e-child\" data-id=\"b7fa120\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23a8f51 elementor-widget elementor-widget-heading\" data-id=\"23a8f51\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Deflect Tickets and Resolve Faster<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4473b1f elementor-widget elementor-widget-heading\" data-id=\"4473b1f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A Better <span class=\"color-teal\">Service<\/span> Experience\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-160456c6 elementor-widget elementor-widget-text-editor\" data-id=\"160456c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because conversational AI Virtual Support Agents understand intent, they are much more effective when it comes to assisting customers and end users. For example, when using traditional chat, if you say \u201cMy password broke,\u201d it would likely be confused and ask you to restate your problem.\u00a0 But with conversational AI, it can infer your intent and know that you mean your password isn\u2019t working and automatically send a reset password link to the email on file.<\/p><p>\u00a0<\/p><p>With AI Service Assist, AI helps technicians become more productive. By AI offering resolutions and helpful KB articles within the ticket window on the backend, technicians can save 4-7 minutes per ticket, resulting in 40-90% faster resolution.\u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45fbf299 e-flex e-con-boxed e-con e-child\" data-id=\"45fbf299\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3669639a e-flex e-con-boxed e-con e-child\" data-id=\"3669639a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-666ececd elementor-widget elementor-widget-heading\" data-id=\"666ececd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Deflect 30-60% of Tickets<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1220303f elementor-widget elementor-widget-text-editor\" data-id=\"1220303f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>On the backend, Virtual Support Agents can pull the email address needed from the system where it\u2019s stored and automatically send a password reset email\u2014resolving the issue within the conversation in seconds. No ticket needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30d307be e-flex e-con-boxed e-con e-child\" data-id=\"30d307be\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-440fd4da elementor-widget elementor-widget-heading\" data-id=\"440fd4da\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resolve Tickets 40-90% Faster<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b80d519 elementor-widget elementor-widget-text-editor\" data-id=\"b80d519\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ticket resolution suggestions, field value suggestions and KB content creation are just a few of the ways that AI is fundamentally changing the IT service desk and evolving ITSM &#8211; ultimately driving faster, better IT service for all.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59730831 e-con-full e-flex e-con e-child\" data-id=\"59730831\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25c70bfb elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"25c70bfb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"788\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/12\/Minutes-Saved-with-AI-ITSM.png\" class=\"attachment-full size-full wp-image-12394\" alt=\"Minutes Saved with AI ITSM\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/12\/Minutes-Saved-with-AI-ITSM.png 940w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/12\/Minutes-Saved-with-AI-ITSM-300x251.png 300w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/12\/Minutes-Saved-with-AI-ITSM-768x644.png 768w\" sizes=\"(max-width: 940px) 100vw, 940px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-774990a8 e-flex e-con-boxed e-con e-parent\" data-id=\"774990a8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15cbc818 elementor-widget elementor-widget-image\" data-id=\"15cbc818\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"19\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/03\/quotation_mark_small.svg\" class=\"attachment-large size-large wp-image-552\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62d1d127 elementor-widget elementor-widget-text-editor\" data-id=\"62d1d127\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because the Virtual Support Agent is available 24\/7, we&#8217;ve got assurance that <span class=\"color-teal\">users can get the help they need<\/span> immediately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5472cdcc elementor-widget elementor-widget-text-editor\" data-id=\"5472cdcc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Logan Tong<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b855fce elementor-widget elementor-widget-text-editor\" data-id=\"7b855fce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>User Support Specialist<\/p><p>University of North Dakota<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-348464a5 e-flex e-con-boxed e-con e-parent\" data-id=\"348464a5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-214907b elementor-widget elementor-widget-heading\" data-id=\"214907b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You might also like<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cd96d74 related-items-custom elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"6cd96d74\" data-element_type=\"widget\" data-settings=\"{&quot;template_id&quot;:&quot;73&quot;,&quot;slides_to_show_laptop&quot;:&quot;4&quot;,&quot;slides_to_scroll_laptop&quot;:&quot;1&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:24,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12535 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12535 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2026\/01\/Unified-Service-and-Project-Management-Platform.jpg\");}<\/style><style id=\"loop-73\">.elementor-73 .elementor-element.elementor-element-5e10aa4{--display:flex;--overflow:hidden;border-style:solid;--border-style:solid;border-width:1px 1px 1px 1px;--border-top-width:1px;--border-right-width:1px;--border-bottom-width:1px;--border-left-width:1px;border-color:#101B421A;--border-color:#101B421A;--border-radius:16px 16px 16px 16px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-73 .elementor-element.elementor-element-5e10aa4:hover{box-shadow:0px 8px 16px 0px rgba(0, 0, 0, 0.08);}.elementor-73 .elementor-element.elementor-element-8c4d7a5{--display:flex;--min-height:176.3px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-73 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .elementor-73 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-position:top center;background-repeat:no-repeat;background-size:cover;}.elementor-73 .elementor-element.elementor-element-aa4197f{--display:flex;--padding-top:24px;--padding-bottom:24px;--padding-left:24px;--padding-right:24px;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-73 .elementor-element.elementor-element-fe9bb8b{font-family:\"Poppins\", 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.elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:focus svg{fill:#067471;}@media(max-width:1599px){.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button{font-size:var( --e-global-typography-393031c-font-size 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data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/blog\/one-platform-big-savings-the-benefits-of-unify-itsm-itam-and-esm\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Blog<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.teamdynamix.com\/blog\/one-platform-big-savings-the-benefits-of-unify-itsm-itam-and-esm\/\">One Platform, Big Savings:\u00a0The Benefits of\u00a0Unify ITSM, ITAM,\u00a0and\u00a0ESM\u00a0<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec5b247 btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"ec5b247\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/blog\/one-platform-big-savings-the-benefits-of-unify-itsm-itam-and-esm\/\">\n\t\t\t\t\t\t<span 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elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.teamdynamix.com\/blog\/is-your-tech-stack-helping-or-hurting-you-the-strategic-advantage-of-unification\/\">Is Your Tech Stack Helping or Hurting You? The Strategic Advantage of Unification<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec5b247 btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"ec5b247\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/blog\/is-your-tech-stack-helping-or-hurting-you-the-strategic-advantage-of-unification\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path d=\"m4.666 11.833 6.666-6.666M4.666 5.167h6.666v6.666\" stroke=\"#067471\" stroke-width=\"1.333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read Full Blog<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12511 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12511 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2026\/01\/The-value-of-ITAM.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12511 post-12511 post type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-ham tag-hardware-asset-management tag-it tag-it-asset-management tag-it-service-management tag-itam tag-itsm tag-sam tag-software-asset-management product-area-it-asset-management-itam topic-cost-containment\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/blog\/dont-start-the-year-blind-the-cost-of-incomplete-it-asset-data\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Blog<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.teamdynamix.com\/blog\/dont-start-the-year-blind-the-cost-of-incomplete-it-asset-data\/\">Don\u2019t Start the Year Blind: The Cost of 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stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read Full Blog<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12479 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12479 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2026\/01\/Get-Asset-Visibility-with-ITAM.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12479 post-12479 post type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-asset-management tag-asset-visibility tag-assets tag-it tag-it-service-management tag-itam tag-itsm tag-software-asset-management product-area-it-asset-management-itam topic-cost-containment\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/blog\/why-asset-visibility-should-be-a-day-one-it-priority\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Blog<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.teamdynamix.com\/blog\/why-asset-visibility-should-be-a-day-one-it-priority\/\">Why Asset Visibility Should Be a Day-One IT 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tag-automation tag-conversational-ai tag-it tag-it-management tag-it-service-management tag-itsm tag-service-management tag-virtual-service-agent product-area-conversational-ai product-area-it-service-management topic-optimizing-the-it-service-desk topic-reducing-ticket-volume-with-chat topic-supercharging-itsm-with-automation\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/blog\/using-ai-itsm-to-eliminate-manual-triage-from-day-one\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Blog<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.teamdynamix.com\/blog\/using-ai-itsm-to-eliminate-manual-triage-from-day-one\/\">Using AI ITSM to Eliminate Manual Triage from Day One<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec5b247 btn-tertiary  btn16 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"ec5b247\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/blog\/using-ai-itsm-to-eliminate-manual-triage-from-day-one\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"17\" viewBox=\"0 0 16 17\" fill=\"none\"><path d=\"m4.666 11.833 6.666-6.666M4.666 5.167h6.666v6.666\" stroke=\"#067471\" stroke-width=\"1.333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read Full Blog<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12430 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12430 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2026\/01\/Resolving-Tickets-Faster-with-AI-ITSM.jpg\");}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12430 post-12430 post type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-ai tag-ai-automation tag-ai-itsm tag-ai-service-assist tag-automation tag-built-in-ai tag-conversational-ai tag-enterprise tag-integration tag-it tag-it-management tag-it-service-management tag-itsm tag-reducing-ticket-volume tag-reducing-ticket-volume-with-ai tag-service-management tag-virtual-support-agent product-area-conversational-ai product-area-it-service-management topic-automating-enterprise-workflows topic-optimizing-the-it-service-desk topic-reducing-ticket-volume-with-chat topic-supercharging-itsm-with-automation\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" 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