{"id":12368,"date":"2025-11-10T19:56:26","date_gmt":"2025-11-10T19:56:26","guid":{"rendered":"https:\/\/www.teamdynamix.com\/?p=12368"},"modified":"2025-12-09T17:34:25","modified_gmt":"2025-12-09T17:34:25","slug":"three-teams-pick-teamdynamix-over-servicenow","status":"publish","type":"post","link":"https:\/\/www.teamdynamix.com\/customer-stories\/three-teams-pick-teamdynamix-over-servicenow\/","title":{"rendered":"Why Three Service Teams Chose TeamDynamix Over ServiceNow"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12368\" class=\"elementor elementor-12368\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67943573 e-flex e-con-boxed e-con e-parent\" data-id=\"67943573\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-780cbfb8 e-con-full e-flex e-con e-child\" data-id=\"780cbfb8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ffae561 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"1ffae561\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-chevron-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to Resources<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-638e0245 e-flex e-con-boxed e-con e-parent\" data-id=\"638e0245\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-605c3e03 e-flex e-con-boxed e-con e-child\" data-id=\"605c3e03\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5cc5fcbb e-flex e-con-boxed e-con e-child\" data-id=\"5cc5fcbb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18095a6a breadcrumb-btn elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"18095a6a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Resources<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23b127c3 breadcrumb-btn elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"23b127c3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.teamdynamix.com\/resources\/?ucterms=category~customer-stories\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Customer Stories<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3742dc04 elementor-widget elementor-widget-text-editor\" data-id=\"3742dc04\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWhy Three Service Teams Chose TeamDynamix Over ServiceNow\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11cbd7de e-flex e-con-boxed e-con e-child\" data-id=\"11cbd7de\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4e4677ce e-con-full e-flex e-con e-child\" data-id=\"4e4677ce\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37e14831 elementor-hidden-desktop elementor-hidden-laptop elementor-widget elementor-widget-image\" data-id=\"37e14831\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"201\" height=\"36\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/04\/Logo-3.svg\" class=\"attachment-large size-large wp-image-2528\" alt=\"TeamDynamix Solutions\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56a5dac4 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"56a5dac4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Why Three Service Teams Chose TeamDynamix Over ServiceNow<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4419aeca e-con-full e-flex e-con e-child\" data-id=\"4419aeca\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c254299 TeamDynamix-clientStoryHeroImg elementor-widget elementor-widget-image\" data-id=\"1c254299\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"850\" height=\"425\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/11\/no-code-ITSM-and-digital-transformation.jpg\" class=\"attachment-full size-full wp-image-12369\" alt=\"no-code ITSM and digital transformation\" srcset=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/11\/no-code-ITSM-and-digital-transformation.jpg 850w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/11\/no-code-ITSM-and-digital-transformation-300x150.jpg 300w, https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2025\/11\/no-code-ITSM-and-digital-transformation-768x384.jpg 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32a1623b e-flex e-con-boxed e-con e-parent\" data-id=\"32a1623b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4b641f2 e-con-full e-flex e-con e-child\" data-id=\"4b641f2\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-10808bcd e-con-full e-flex e-con e-child\" data-id=\"10808bcd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72215449 elementor-widget-container-flex elementor-widget elementor-widget-image\" data-id=\"72215449\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/02\/icon-3.svg\" class=\"attachment-full size-full wp-image-309\" alt=\"TeamDynamix Icon Hex\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b7a1d3 elementor-widget elementor-widget-heading\" data-id=\"7b7a1d3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"color-teal\">Lower<\/span> Admin Overhead<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25c7442a elementor-widget elementor-widget-text-editor\" data-id=\"25c7442a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With ServiceNow, these organizations needed a team of developers to manage and administer the tool. Now, those resources can be redeployed, saving 5-7 FTE on average, to work on other projects that deliver business value.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-415713da e-con-full e-flex e-con e-child\" data-id=\"415713da\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-60a53d8b e-con-full e-flex e-con e-child\" data-id=\"60a53d8b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-322e243a elementor-widget-container-flex elementor-widget elementor-widget-image\" data-id=\"322e243a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/02\/icon-3.svg\" class=\"attachment-full size-full wp-image-309\" alt=\"TeamDynamix Icon Hex\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51c2f62c elementor-widget elementor-widget-heading\" data-id=\"51c2f62c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"color-teal\">Rapid<\/span> Time to Value<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f335fc1 elementor-widget elementor-widget-text-editor\" data-id=\"6f335fc1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With ServiceNow, it took anywhere from weeks to months to make updates to forms. With TeamDynamix, one IT leader notes those same changes can be made &#8220;a thousand times quicker.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-305b638 e-con-full e-flex e-con e-child\" data-id=\"305b638\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1a58ebb8 e-con-full e-flex e-con e-child\" data-id=\"1a58ebb8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ecadaa2 elementor-widget-container-flex elementor-widget elementor-widget-image\" data-id=\"5ecadaa2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"24\" height=\"24\" src=\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2024\/02\/icon-3.svg\" class=\"attachment-full size-full wp-image-309\" alt=\"TeamDynamix Icon Hex\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43c59813 elementor-widget elementor-widget-heading\" data-id=\"43c59813\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"color-teal\">Scalable <\/span> ESM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19220c36 elementor-widget elementor-widget-text-editor\" data-id=\"19220c36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because TeamDynamix is no-code, IT departments can quickly train up other groups on the platform to develop and run their own applications &#8211; something not possible with ServiceNow. At the University of Michigan, more than 60 groups now use TeamDynamix.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c8e790e elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"6c8e790e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-71adf7fd e-con-full e-flex e-con e-child\" data-id=\"71adf7fd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-954eeda elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--color-custom blogInner_socialShare elementor-share-buttons--shape-square elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"954eeda\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-826e54e e-flex e-con-boxed e-con e-parent\" data-id=\"826e54e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-37a667ff e-con-full e-flex e-con e-child\" data-id=\"37a667ff\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6fc5a19d sticky top-80 e-flex e-con-boxed e-con e-child\" data-id=\"6fc5a19d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5836ae39 e-flex e-con-boxed e-con e-child\" data-id=\"5836ae39\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-314c997a elementor-toc--content-ellipsis elementor-widget elementor-widget-table-of-contents\" data-id=\"314c997a\" data-element_type=\"widget\" data-settings=\"{&quot;container&quot;:&quot;#cs-content&quot;,&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-arrow-right&quot;,&quot;library&quot;:&quot;fa-solid&quot;,&quot;rendered_tag&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-arrow-right\\&quot; viewBox=\\&quot;0 0 448 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-toc__314c997a\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75fb22c8 e-flex e-con-boxed e-con e-child\" data-id=\"75fb22c8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52d41dc6 elementor-widget elementor-widget-heading\" data-id=\"52d41dc6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u201cWe absolutely had <span class=\"color-teal\">immediate savings.<\/span>\u201d<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52db3958 elementor-widget elementor-widget-text-editor\" data-id=\"52db3958\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Previous System:<\/strong> ServiceNow<br \/><strong>Benefits of TeamDynamix:<\/strong><\/p>\n<ul>\n<li>Immediate Cost Savings<\/li>\n<li>Lower Admin Overhead<\/li>\n<li>Rapid Time to Value<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60f1a4fb elementor-widget elementor-widget-button\" data-id=\"60f1a4fb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"tdx tdx-style-arrow-up-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c1059a7 e-con-full e-flex e-con e-child\" data-id=\"2c1059a7\" data-element_type=\"container\" id=\"cs-content\">\n\t\t<div class=\"elementor-element elementor-element-66c03cb7 e-con-full e-flex e-con e-child\" data-id=\"66c03cb7\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3e92c6ea e-con-full e-flex e-con e-child\" data-id=\"3e92c6ea\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6c05cd4 e-con-full e-flex e-con e-child\" data-id=\"6c05cd4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cec0b2 testimonial-icon elementor-widget elementor-widget-heading\" data-id=\"4cec0b2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">With [ServiceNow] we had to be rather stingy with our licenses. <span class=\"color-teal\">We\u2019ve been able to flip that now, <\/span>and I think, overall, it has really helped our service delivery. <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f446ca1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f446ca1\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d43daf9 elementor-widget elementor-widget-text-editor\" data-id=\"2d43daf9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Many IT service organizations are stuck with complex and expensive legacy <a href=\"https:\/\/www.teamdynamix.com\/products\/itsm\/\">IT Service Management (ITSM)<\/a> platforms that require deep coding and scripting to manage services and automate, creating a heavy administrative burden.<\/p>\n<p>\u00a0<\/p>\n<p>As a result, they are often dedicating 6-8 FTE just for system administration. Additionally, the heavy coding requirements are causing long delays in deploying new workflows and automation, with many organizations having to work with third-party consultants, further compounding the total cost of ownership.<\/p>\n<p>\u00a0<\/p>\n<p>As organizations look at alternatives to ServiceNow, the choice often boils down to maintaining the status quo of dev-heavy complexity or moving toward a no-code, lower-overhead solution that offers tremendous power without unnecessary maintenance.<\/p>\n<p>\u00a0<\/p>\n<p>The experiences of major organizations moving away from overly complex tools reveal clear benefits in cost, agility, and empowerment that make <a href=\"https:\/\/www.teamdynamix.com\/how-can-we-help\/rapid-time-to-value-no-code\/\">no-code ITSM<\/a> the crucial accelerator for genuine digital transformation.<\/p>\n<p>\u00a0<\/p>\n<p>In a recent virtual roundtable, three IT leaders highlighted the key reasons why they chose TeamDynamix over ServiceNow:<\/p>\n<ol>\n<li>Lower Admin Overhead &#8211; reducing the need for high-cost developers<\/li>\n<li>Rapid Time to Value &#8211; ability to roll out new workflows quickly<\/li>\n<li>Ease of ESM Expansion &#8211; easily trained and deployed to 60+ groups<\/li>\n<li>No-code Forms and Automation &#8211; can quickly configure for agile service<\/li>\n<li>Enterprise Integration Hub &#8211; prebuilt integrations to hundreds of systems and data points<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b137533 e-flex e-con-boxed e-con e-child\" data-id=\"7b137533\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a4b064 elementor-widget elementor-widget-video\" data-id=\"0a4b064\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=UHcQ5I-w1xU&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4308365 e-con-full e-flex e-con e-child\" data-id=\"4308365\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2d08de elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e2d08de\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab999e1 testimonial-icon elementor-widget elementor-widget-heading\" data-id=\"ab999e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Now, we can make those same changes <span class=\"color-teal\">a thousand times quicker.<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dad064 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6dad064\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cb6b745 elementor-widget elementor-widget-heading\" data-id=\"3cb6b745\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The High Cost of Complexity<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c598376 elementor-widget elementor-widget-text-editor\" data-id=\"6c598376\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When an ITSM tool is heavily dependent on code and scripting, the impact on organizational agility is immediate and profound.<\/p>\n<p>\u00a0<\/p>\n<p>In previous environments, institutions often required a dedicated group of developers supporting the tool. The necessity of relying on these specialized resources meant that the lead time for any changes\u2014even simple updates to request forms\u2014was extremely long.<\/p>\n<p>\u00a0<\/p>\n<p>As Rhain Copeland, IT Operations Director at the <a href=\"https:\/\/www.teamdynamix.com\/resources\/customer-stories\/university-of-michigan\/\">University of Michigan<\/a>, noted, before switching to a no-code solution, updating a form was a &#8220;weeks-long, if not months-long effort&#8221;, leading to &#8220;incredible frustration&#8221; for everyone involved.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cNow [using <a href=\"https:\/\/www.teamdynamix.com\/\">TeamDynamix<\/a>], we can make those same changes a thousand times quicker,\u201d Copeland said.<\/p>\n<p>\u00a0<\/p>\n<p>Beyond the frustrating delays, complex tools simply cost more, often providing poor value for the dollar. For both the University of Michigan and the University of Minnesota, moving to TeamDynamix\u2019s no-code ITSM platform from <a href=\"https:\/\/www.teamdynamix.com\/servicenow-alternatives\/\">ServiceNow<\/a> resulted in <strong>immediate savings<\/strong> because the cost of TeamDynamix was less expensive.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cWe absolutely had immediate savings,\u201d Susan McKinnell, service owner or user experience support at the University of Minnesota, said.<\/p>\n<p>\u00a0<\/p>\n<p>Moving off of legacy systems not only cuts tool costs but also frees up staff who were previously consumed by maintaining the platform. In fact, the University of Minnesota was able to reinvest savings to expand its workforce.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cThe cost for [TeamDynamix] was less expensive, and not having licensing fees has allowed us to expand,\u201d McKinnell explained. \u201cWe\u2019ve pretty much doubled the number of technicians we have, which has really helped with a university initiative to centralize various services. We are now running <a href=\"https:\/\/www.teamdynamix.com\/products\/esm\/human-resources\/\">HR<\/a> and <a href=\"https:\/\/www.teamdynamix.com\/products\/esm\/finance-procurement\/\">Finance<\/a> operations out of TeamDynamix \u2013 this is something that would not have been possible with the previous system.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-562e13d9 e-flex e-con-boxed e-con e-child\" data-id=\"562e13d9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4de97018 e-flex e-con-boxed e-con e-child\" data-id=\"4de97018\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f20b2fe elementor-widget elementor-widget-heading\" data-id=\"6f20b2fe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Lower <span class=\"color-lightblue\">TCO<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-388e10b2 elementor-widget elementor-widget-text-editor\" data-id=\"388e10b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;The cost for [TeamDynamix] was less expensive, and not having licensing fees has allowed us to expand.&#8221;<\/p>\n<p>\u00a0<\/p>\n<p><em>Susan McKinnell, University of Minnesota<\/em><\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71eb11 e-flex e-con-boxed e-con e-child\" data-id=\"71eb11\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46ff169e elementor-widget elementor-widget-heading\" data-id=\"46ff169e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The No-Code Difference<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-746d8d5b elementor-widget elementor-widget-text-editor\" data-id=\"746d8d5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The transition to a no-code platform fundamentally alters how IT operates and how quickly the business can respond to change.<\/p>\n<p>\u00a0<\/p>\n<p>For Copeland and the University of Michigan, IT has been able to train up other departments on TeamDynamix and empower them to set up their own applications.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cWe love the idea of <a href=\"https:\/\/www.teamdynamix.com\/how-can-we-help\/delight-everyone-tech-loves\/\">distributed administration<\/a>,\u201d she said. \u201cSo these teams that we previously had to do all this development for can now be trained up to use [TeamDynamix] so they can develop and run their own applications. That was a great relief and gave my team more bandwidth to be able to train other groups that were interested in using the platform.\u201d<\/p>\n<p>\u00a0<\/p>\n<p>According to Copeland, there are now more than 50 groups across campus with their own applications. And because the university has a site license for the product, they are able to offer the tool to anyone at the university at no additional cost.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cWith [ServiceNow] we had to be rather stingy with our licenses,\u201d she said. \u201cWe\u2019ve been able to flip that now, and I think, overall, it has really helped our service delivery.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61cd0e6 elementor-widget elementor-widget-heading\" data-id=\"61cd0e6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Speed and Adaptability<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73cc8d7f elementor-widget elementor-widget-text-editor\" data-id=\"73cc8d7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.teamdynamix.com\/products\/itsm\/\">No-code ITSM solutions<\/a>, like TeamDynamix, allow organizations to deploy faster and be more agile. Changes that once took months can now be delivered as same-day service in most cases.<\/p>\n<p>\u00a0<\/p>\n<p>At <a href=\"https:\/\/www.teamdynamix.com\/resources\/customer-stories\/faith-regional-health-services-overcomes-resource-constraints-with-integrated-service-management\/\">Faith Regional Health Services<\/a>, they were relying on a third-party vendor to administer IT support, Emily Krohn, director of IT, explained.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cIt made the process of making changes a bit more difficult,\u201d she said. \u201cThey had to do a lot of development work in order to do any changes or enhancements for us \u2013 this took a lot of time and a lot of back and forth between our team and the vendor.\u201d<\/p>\n<p>\u00a0<\/p>\n<p>And when your team is strapped for resources, Krohn explained, those delays piled up.<\/p>\n<p>\u00a0<\/p>\n<p>By switching to a no-code platform, Faith Regional Health Services was able to bring ITSM in-house and <a href=\"https:\/\/www.teamdynamix.com\/how-can-we-help\/optimizing-the-it-service-desk\/\">build out automations<\/a> that helped save time and resources, while also making the IT team more agile.<\/p>\n<p>\u00a0<\/p>\n<p>This agility is essential because business processes are constantly changing, and having a no-code platform allows organizations to quickly spin up new <a href=\"https:\/\/www.teamdynamix.com\/products\/ipaas\/\">workflows and automations<\/a> without delay.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cOne of our best automations was developed by one of our leaders in IT who doesn\u2019t have a technical background, but more of a clinical background,\u201d Krohn said. \u201cThe ability to have people jump right in and make immediate process improvements has been tremendous for our organization and our IT department.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f04f7b elementor-widget elementor-widget-heading\" data-id=\"4f04f7b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Democratized Administration<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59f5a135 elementor-widget elementor-widget-text-editor\" data-id=\"59f5a135\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Perhaps the most significant benefit is the shift from dependence on developers to <strong>empowerment for departments<\/strong>. The low-code\/no-code environment eliminates the need for team members to have a coding background.<\/p>\n<p>\u00a0<\/p>\n<p>With a no-code ITSM platform like TeamDynamix, you can enjoy:<br \/><br \/><\/p>\n<ul>\n<li><strong>Distributed Control:<\/strong> Organizations that adopt this model embrace &#8220;distributed administration,&#8221; allowing internal groups to be trained to do their own development and manage their own applications. At the University of Michigan, teams previously requiring central development support quickly learned how to administer their own applications.<\/li>\n<li><strong>Non-Technical Value:<\/strong> Non-IT staff, such as business analysts (BAs) in HR and finance, or even leaders with clinical backgrounds, are able to jump right in and <strong>make immediate process improvements<\/strong>. As Krohn mentioned, one of the best automations in use by Faith Regional Health Services was built by a leader with a more clinical background versus a technical one.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2866c48 elementor-widget elementor-widget-heading\" data-id=\"2866c48\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Scalable ESM Expansion<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad9e7da elementor-widget elementor-widget-text-editor\" data-id=\"ad9e7da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No-code ITSM makes <a href=\"https:\/\/www.teamdynamix.com\/products\/esm\/\">Enterprise Service Management (ESM)<\/a> &#8211; expanding service management beyond IT to areas like HR, finance, facilities, and legal &#8211; a reality rather than just a goal.<\/p>\n<p>\u00a0<\/p>\n<p>Historically, while most IT leaders want to <a href=\"https:\/\/www.teamdynamix.com\/how-can-we-help\/going-beyond-it-with-esm\/\">embrace ESM<\/a>, they often lack the ability to support, configure, and maintain those configurations across multiple departments. The no-code component is a big part of solving this problem.<\/p>\n<p>\u00a0<\/p>\n<p>At the University of Michigan, the ease of use allowed them to rapidly expand, integrating <strong>over 50 groups on campus<\/strong> with their own applications. This expansion simplifies the customer experience, as all tickets are visible in one portal, regardless of whether they are with HR, IT, or another school.<\/p>\n<p>\u00a0<\/p>\n<p>The simplicity also enabled the University of Minnesota to centralize various HR and finance services, running an HR and finance operations center out of the system\u2014an opportunity that &#8220;would not have been possible&#8221; otherwise, McKinnell said. Non-IT groups, like finance and HR BAs, are now doing their own development, creating dynamic forms and helping to lighten the configuration burden on the central IT team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79950e2 elementor-widget elementor-widget-heading\" data-id=\"79950e2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Eliminating Manual Tasks<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7314d74 elementor-widget elementor-widget-text-editor\" data-id=\"7314d74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No-code ITSM tools, especially when combined with an integration\/automation layer, directly address the staggering amount of time staff waste on repetitive tasks. A <a href=\"https:\/\/www.teamdynamix.com\/resources\/ebooks\/informationweek-report-state-of-it-team-resource-drain-study\/\">study commissioned by TeamDynamix<\/a> found that the vast majority (58%) of team members spend 2 to 3 months a year on tasks that could be automated.<\/p>\n<p>\u00a0<\/p>\n<p>By using a no-code approach to service management and automation, organizations can target quick wins that generate trust and momentum.<\/p>\n<p>\u00a0<\/p>\n<p>Key areas of automation include:<\/p>\n<ol>\n<li><strong>Provisioning (Onboarding\/Offboarding):<\/strong> This is commonly a first target for automation, driven by the convenience of onboarding and the necessity of security and compliance in offboarding.<\/li>\n<li><strong>Complex Asset Management:<\/strong> Automation is critical for handling tasks like software asset management (SAM). Organizations can set up asset applications to track licenses, automatically assigning a license key upon request, and then regaining that asset when the user leaves the organization. This process saves dollars by ensuring licenses are reused and significantly reduces the risk associated with unretrieved hardware.<\/li>\n<li><strong>HR Workflows:<\/strong> Automation can eliminate manual processes, such as the annual review process. Using iPass forms, the University of Michigan automated its annual review process, pulling in employee data (like supervisor and ID) and automatically routing the review comments through the approval chain.<\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<p>By moving people out of the &#8220;day-to-day grind&#8221; of repetitive work, no-code automation allows teams to focus on activities that add more strategic value, leading to greater job satisfaction.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cPeople are better suited to doing things that use their brains; they are more satisfied with their job,\u201d McKinnell said. \u201cSo freeing up people to be able to do that kind of work is critical.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32e9b57 elementor-widget elementor-widget-heading\" data-id=\"32e9b57\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Futureproofing with AI<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25aa067 elementor-widget elementor-widget-text-editor\" data-id=\"25aa067\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The long-term value of a no-code approach lies in its ability to quickly integrate with new technologies, particularly <a href=\"https:\/\/www.teamdynamix.com\/products\/itsm\/ai-service-assist\/\">Artificial Intelligence (AI)<\/a>.<\/p>\n<p>\u00a0<\/p>\n<p>The real power of AI emerges when it is combined with integration and automation, allowing AI to gather information from multiple systems and actually take action in another system to fulfill a request. Integration is the enabling force for AI going forward.<\/p>\n<p>\u00a0<\/p>\n<p>By adopting a flexible, low-overhead platform like TeamDynamix, organizations are ready to integrate capabilities like <a href=\"https:\/\/www.teamdynamix.com\/products\/cai\/\">conversational AI (virtual service agents)<\/a> with automation workflows \u2013 a key functionality of TeamDynamix <a href=\"https:\/\/www.teamdynamix.com\/products\/itsm\/ai-service-assist\/\">AI ITSM<\/a>. For instance, a virtual service agent can automatically perform a password reset by integrating with the organization&#8217;s Azure ID account, providing the user with an instant link.<\/p>\n<p>\u00a0<\/p>\n<p>Choosing a no-code\/low-code platform today ensures that, as AI evolves, your team will already be tooled and up to speed on the integration and automation capabilities required to take advantage of this evolution.<\/p>\n<p>\u00a0<\/p>\n<p>A highly complex, dev-heavy ITSM tool can appeal to many highly mature IT teams, but requires a full team to administer and days or weeks of manual effort just to make a single change.<\/p>\n<p>\u00a0<\/p>\n<p>With a no-code ITSM platform like TeamDynamix, you can enable immediate changes and expansions without requiring engineers to build out new processes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-775212f8 e-flex e-con-boxed e-con e-child\" data-id=\"775212f8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a663030 testimonial-icon elementor-widget elementor-widget-heading\" data-id=\"2a663030\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">The ability to have people <span class=\"color-teal\"> jump right in and make immediate process improvements has been tremendous <\/span> for our organization.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18aad320 e-flex e-con-boxed e-con e-child\" data-id=\"18aad320\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24959ebf elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"24959ebf\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-512f8d8a elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--color-custom blogInner_socialShare elementor-share-buttons--shape-square elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"512f8d8a\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-362cd701 e-flex e-con-boxed e-con e-parent\" data-id=\"362cd701\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-633b555f elementor-widget elementor-widget-heading\" data-id=\"633b555f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">More Customer Stories<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-440a249a related-items-custom elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"440a249a\" data-element_type=\"widget\" data-settings=\"{&quot;template_id&quot;:&quot;73&quot;,&quot;slides_to_show&quot;:&quot;4&quot;,&quot;slides_to_show_laptop&quot;:&quot;4&quot;,&quot;slides_to_scroll_laptop&quot;:&quot;1&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:24,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t<style id=\"loop-dynamic-73\">.e-loop-item-12535 .elementor-element.elementor-element-8c4d7a5:not(.elementor-motion-effects-element-type-background), .e-loop-item-12535 .elementor-element.elementor-element-8c4d7a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.teamdynamix.com\/wp-content\/uploads\/2026\/01\/Unified-Service-and-Project-Management-Platform.jpg\");}<\/style><style id=\"loop-73\">.elementor-73 .elementor-element.elementor-element-5e10aa4{--display:flex;--overflow:hidden;border-style:solid;--border-style:solid;border-width:1px 1px 1px 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.elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:hover, .elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:focus{color:#067471;border-color:#067471;}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:hover svg, .elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button:focus svg{fill:#067471;}@media(max-width:1599px){.elementor-widget-theme-post-title .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );}.elementor-73 .elementor-element.elementor-element-ec5b247 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-795a213 .elementor-button{font-size:var( --e-global-typography-393031c-font-size 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--e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-4cc93bf .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}.elementor-73 .elementor-element.elementor-element-15457b6 .elementor-button{font-size:var( --e-global-typography-393031c-font-size );line-height:var( --e-global-typography-393031c-line-height );}}@media(min-width:768px){.elementor-73 .elementor-element.elementor-element-8c4d7a5{--width:100%;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"73\" class=\"elementor elementor-73 swiper-slide e-loop-item e-loop-item-12535 post-12535 post type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-ai tag-ai-itsm tag-automation tag-enterprise tag-enterprise-service-management tag-integration tag-it tag-it-asset-management tag-it-management tag-it-service-management tag-itam tag-itsm tag-ppm tag-project-portfolio-management tag-service-management product-area-conversational-ai product-area-enterprise-service-management product-area-integration-automation-ipaas product-area-it-asset-management-itam product-area-it-service-management product-area-project-portfolio-management topic-cost-containment topic-going-beyond-it-with-esm topic-optimizing-the-it-service-desk topic-reducing-administrative-burden topic-supercharging-itsm-with-automation topic-tickets-projects-together\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/blog\/one-platform-big-savings-the-benefits-of-unify-itsm-itam-and-esm\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9bb8b elementor-widget elementor-widget-text-editor\" data-id=\"fe9bb8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Blog<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6b1b TeamDynamix-LoopPostTitle elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" 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elementor-page-title elementor-widget-heading\" data-id=\"6ed6b1b\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.teamdynamix.com\/blog\/is-your-tech-stack-helping-or-hurting-you-the-strategic-advantage-of-unification\/\">Is Your Tech Stack Helping or Hurting You? 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tag-ham tag-hardware-asset-management tag-it tag-it-asset-management tag-it-service-management tag-itam tag-itsm tag-sam tag-software-asset-management product-area-it-asset-management-itam topic-cost-containment\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/blog\/dont-start-the-year-blind-the-cost-of-incomplete-it-asset-data\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" 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tag-asset-management tag-asset-visibility tag-assets tag-it tag-it-service-management tag-itam tag-itsm tag-software-asset-management product-area-it-asset-management-itam topic-cost-containment\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-5e10aa4 TeamDynamix-featuredCard e-flex e-con-boxed e-con e-parent\" data-id=\"5e10aa4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-8c4d7a5 e-con-full e-flex e-con e-child\" data-id=\"8c4d7a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.teamdynamix.com\/blog\/why-asset-visibility-should-be-a-day-one-it-priority\/\">\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-aa4197f e-flex e-con-boxed e-con e-child\" data-id=\"aa4197f\" 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tool. Now, those resources can be redeployed, saving 5-7 FTE on average, to work on other projects that deliver business value. Rapid Time to [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":12369,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[12],"tags":[227,99,228,233,121,122,100,75,77,71,597],"industry":[],"product-area":[311,312,50,49],"topic":[376,595,346,343,594,528,377,345],"class_list":["post-12368","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","tag-ai","tag-automation","tag-conversational-ai","tag-digital-transformation","tag-enterprise-service-management","tag-esm","tag-integration","tag-it","tag-it-service-management","tag-itsm","tag-virtual-support-agent","product-area-conversational-ai","product-area-enterprise-service-management","product-area-integration-automation-ipaas","product-area-it-service-management","topic-automating-enterprise-workflows","topic-cost-containment","topic-going-beyond-it-with-esm","topic-optimizing-the-it-service-desk","topic-reducing-administrative-burden","topic-reducing-ticket-volume-with-chat","topic-supercharging-itsm-with-automation","topic-tickets-projects-together"],"acf":[],"yoast_head":"<!-- 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